S1:E4 How to Hire the Right Person in Retail with Ron Thurston

Join hosts Ricardo Belmar and Casey Golden on the fourth episode of the Retail Razor: Blade to Greatness. This episode features a discussion with retail industry expert Ron Thurston, co-founder of Ossy and author of 'Retail Pride.' Ron shares his insights on transforming retail hiring processes to better connect highly qualified and engaged candidates with retail brands. He discusses the need for a human-centric approach in hiring frontline retail workers, emphasizing the importance of emotional empathy, curiosity, and culture fit. Tune in to learn how to reframe your job search strategies and improve recruitment outcomes in the retail industry!

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Meet your hosts::

Ricardo Belmar is an NRF Top Retail Voices for 2025 and a RETHINK Retail Top Retail Expert from 2021 – 2024. Thinkers 360 named him a Top 10 Retail Thought Leader, Top 50 Management Thought Leader, & Top 100 Digital Transformation Thought Leader, plus a Top Digital Voice for 2024. He is an advisory council member at George Mason University’s Center for Retail Transformation, and is the director partner marketing for retail & consumer goods at Microsoft.

Casey Golden, is CEO of Luxlock, a RETHINK Retail Top Retail Expert for 2024 & 2023, & Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand & the consumer. After a career on the fashion & supply chain technology side of the business, now slaying franken-stacks & building retail tech!

Music provided by imunobeats.com, featuring Swag, Tag and Brag from the album Beat Hype, written by Heston Mimms, published by Imuno.