Rheumatologist Dr Helen Benham has been running a "hub and spoke" telehealth model of care for 200 patients annually at Princess Alexandra Hospital in Brisbane.
The telehealth patients still have to see their rheumatologists once a year face-to-face, and Dr Benham "universally get groans" from patients at that time of the year.
"It really demonstrates, as the research did, that patients generally do prefer telehealth for lots of different reasons," she says in conversation with Rheumatology Republic reporter Felicity Nelson.
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