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October 19, 2020Insurance company said no-we say yesWe exist to add value to your life.. Dan talks about how a large insurance company said no and how we refuse to settle for that when the safety of our customers are at stake.8 minPlay
September 06, 2020Customers choice versus insurance steering customers to contracted shopsWhy do customers believe insurance companies on the best place to have your vehicle repaired? We talk about it in this episode.7 minPlay
August 30, 2020Charge for the job or customer?Today the discussion is about our thoughts on charging more for expensive vehicles6 minPlay
August 25, 2020Angry customersThe shops are busy and a thought about our state of anger with consumers in today's culture7 minPlay
August 12, 2020Does family business still matterThoughts about a recent large insurance company steering and the subject of family business in general7 minPlay