“You have to be willing to get out there, go forward, and not worry about yesterday’s mistakes.” - Ricky Otey

Thank you for tuning in to episode 139 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with more than 250 credit unions to provide an outsourced credit card program, and offers merchant and mortgage services for credit union members and business owners.

My guest on today's show is Ricky Otey, President & CEO of Partners Federal Credit Union. Ricky has worked in the financial services industry as an executive for 30 years. In this episode, we chat about the professional and personal connections that can strengthen your career trajectory. He expresses excitement for the future of credit unions and shares insights on staying relevant and focused on growth. He also discusses the value of having a mentor (and also being a mentor) to receive guidance and gain greater opportunities throughout your career.

During our conversation, Ricky dives into the greatest investment he made in his career that shaped his thought process. Ricky also shares two critical questions he asks himself when building a leadership team. We discuss the importance of establishing expectations and behaviors through a feedback model; situation, behavior and impact. Ricky discusses the importance of connecting with employees and sharing strategic plans to provide clarity about the organization’s objectives.

Ricky and I chat about taking on new risks and innovating for the future. We also talk about accountability and knowing when to pull the plug on an idea. Ricky chats about the benefits of remote work; specifically, the larger talent pool and increased opportunities that credit unions can now offer future employees. Tune in to hear Ricky discuss team expectations, strategic planning, and storytelling.

As we wrap up the show, listen in as Ricky shares how he finds balance in life, his favorite album of all time, and the countless lessons learned from his father. Enjoy my conversation with Ricky Otey!

Find the full show notes on cuinsight.com.

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Books mentioned on The CUInsight Experience podcast: Book List 

How to find Ricky:
Ricky Otey, President & CEO of Partners Federal Credit Union
[email protected]
www.partnersfcu.org
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