Courage to Advance with Kim Bohr

Rightsizing Your Policies: Stop Managing to the 5% with Mitchell Jeffery


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Your policies are not failing because of the 5% who might abuse them, but because they quietly erode trust with the 95% who are doing their best work. When disruption hits, control-heavy policies put managers in an impossible spot and make your top performers feel punished instead of trusted.​

Mitchell Jeffery, founder of Ember Collective, helps organizations redesign HR policies from control-based to trust-centered frameworks that actually support modern work. In this episode, he and host Kim Bohr break down why rigid attendance and one-size-fits-all rules damage credibility, and how reframing “fair” vs. “equitable” can transform the employee experience.​

Mitchell Jeffery and Kim Bohr explore:

  • Why policies built for the 5% quietly alienate the 95%—and how to spot it in your organization.​

  • The fair vs. equitable framework for attendance, PTO, holidays, and bereavement.​

  • How return-to-office mandates and point-based attendance systems erode trust at the manager level.​

  • The four policies to reform first if you want to build trust resilience before the next disruption.​

    For executives, CHROs, and senior leaders who want to build high-trust, high-performance organizations, this episode offers a practical starting point: begin with policy, not another culture campaign.

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    Courage to Advance with Kim BohrBy SparkEffect