There's a model that can help us visualize and consider the different barriers to harm: The Swiss Cheese Model of Accident Causation.

Learn what makes up this model and how ideas are represented. There are also different ways that the model is being used today.

How can we design for controls, policies, or actions that are part of the use of our product but outside of our control? We step through an example of a situation where we're thinking about our product design in this way.

Visit the podcast blog at qualityduringdesign.com for graphics, extra links, and a fun video. 

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ABOUT DIANNA
 Dianna Deeney is a product development process strategist with over 25 years of experience in regulated industries. She is president of Deeney Enterprises, LLC, where she helps product development teams make better decisions upstream — before costly design mistakes get built in.