Risk Raiders

Your hearing is fine. Your spouse just mumbles. The restaurant is too loud. And everybody needs to quit talking from the other room.

Sound familiar?

Dr. Arica Black of The Hearing Doctor joins Jeff Shropshire and Brent Borgstedte for a funny, honest conversation about hearing loss—and the excuses we make before getting it checked.

Brent shares how missing conversations affected his client meetings, why he finally embraced hearing aids, and why he won’t shut up about custom earplugs. Dr. Black discusses what families notice first, how hearing difficulties can be mistaken for personality traits, and what getting evaluated actually involves.

Jeff shares his dad’s experience with hearing care—and decides it’s time to stop talking about being proactive and book his own appointment.

We also discuss:

• Hearing aids, vanity, and changing technology
• Why follow-up adjustments matter
• Earbuds, hunting, and loud sporting events
• Hearing, cognitive health, and quality of life
• The value of establishing a hearing baseline

If your family has been encouraging you to get checked, this episode might sound familiar. If you’re the family member doing the encouraging, send it with love—not during an argument.

Connect with Dr. Arica Black and The Hearing Doctor:
https://myhearingdoc.com/

Risk Raiders visit us at https://www.youtube.com/@RiskRaidersLLC

Subscribe for more honest conversations, useful takeaways, and questionable behavior from two guys who should know better.

Timestamps

00:00 Meet Dr. Arica Black
01:22 “My Wife Made Me”
03:08 Hearing Aids & Excuses
05:13 Hearing Loss at Work
07:06 Getting a Baseline Test
11:43 Earbuds, Hunting & Loud Stadiums
15:44 Missed Words, Misunderstood People
19:25 Hearing & Brain Health
22:16 Jeff’s Family Story
25:39 Getting Checked & Finding Dr. Black

Disclaimer

This episode is for educational and entertainment purposes only and is not a substitute for medical advice, diagnosis, or treatment. Guest opinions and personal experiences are not individualized medical recommendations or guarantees of results. Discussion of hearing loss and cognitive health should not be interpreted to mean hearing aids prevent or cure dementia. Treatment outcomes and insurance coverage vary. Consult a qualified healthcare professional and verify benefits with your insurer. Do not replicate demonstrations or use another person’s prescribed hearing devices. Risk Raiders does not endorse a specific treatment or guarantee any provider’s services.

© 2026 Risk Raiders LLC. All rights reserved. Share by linking to or embedding the original video. Reposting or reproducing the content requires permission.

#RiskRaiders #HearingLoss #HearingHealth #HearingAids #DrAricaBlack #HearingProtection #Audiology

Can you disagree about politics and still be friends? Jeff Shropshire and Brent Borgstedte think a friendship deserves more than being reduced to a vote.

In this episode of Risk Raiders, Jeff shares a story about a close friend of nearly 30 years whose political views often differed from his own—and why their friendship mattered more. Jeff and Brent also tackle heated Facebook posts, voting without carrying the argument everywhere, and finding common ground beyond politics.

There’s a little “cussing and discussing,” a suggestion to take your next rant into the backyard, and one simple reminder: keep your friends. They’re hard to get.

No candidate endorsements. No party scorekeeping. Just a candid conversation about political differences, friendship, and turning down the temperature.

What helps you stay friends with someone whose politics differ from yours? Share what works—not who you voted for.

Subscribe to Risk Raiders for candid conversations, real-life risks, and a little humor along the way.

#RiskRaiders #Friendship #PoliticalDifferences

A runaway pumpkin. An escaped iguana. A squirrel with absolutely no respect for personal space. And a hundred-pound lifting test at the center of a $200,000 settlement.

Just another day at Risk Raiders.

Jeff Shropshire and Brent Borgstedte break down bizarre public reports, questionable decisions, and the everyday risks hiding behind the punch lines. From Halloween decorations going mobile to Jeff’s very personal squirrel encounter, this episode takes the scenic route to some real-world lessons.

On the business side, the guys discuss a Fort Worth dealership fire, planning for that middle-of-the-night phone call, choosing who talks to the media, and why Brent likes cameras at home and at the office.

Then: an employment discrimination settlement raises a question—does that job requirement actually match the job?

Plus, a little Texas Tech football and a friendly reminder: tie down your pumpkin.

CHAPTERS

00:00 Jeff vs. the squirrel: a preview

00:27 Welcome to Risk Raiders

02:08 Runaway pumpkins & Halloween decoration overload

05:31 My lizard got out: the Kansas iguana rescue

08:24 The full squirrel ambush story

10:12 Dealership fire & business crisis planning

12:26 Cameras at home and at work

13:05 A hundred-pound test & a $200,000 settlement

15:18 Texas Tech, homecoming & the pumpkin reminder

Subscribe or follow Risk Raiders for more real-world risk, ridiculous situations, and conversations that don’t sound like an insurance seminar.

Risk Raiders visit us at https://www.youtube.com/@RiskRaidersLLC

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. Risk Raiders is a separate media business and does not speak on behalf of any insurance agency, insurance carrier, or employer associated with its hosts. Views expressed are those of the hosts alone. 

 This show is produced for entertainment, general education, and industry perspective only. Nothing on this show should be considered insurance, legal, tax, financial, or professional advice. Insurance coverage depends on the specific terms, conditions, and exclusions of your policy. Always consult a licensed insurance professional, attorney, or other qualified advisor about your specific situation. 

 Stories, claims, and events discussed on the show are based on publicly available news reports, court records, and government announcements as of the recording date. This information may be incomplete or change over time, and the hosts do not have all the facts of any event. Stories are discussed as general examples of everyday risk. Risk Raiders makes no claims of fault, liability, or wrongdoing by any person or business. References to legal matters describe allegations or announced resolutions, and settlements do not necessarily mean any party admitted wrongdoing. Names of private individuals are intentionally left out. 

 All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship, by us of them or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. 

 © 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited. 

#RiskRaiders #RiskManagement #Halloween

One week. Four Texas cities. Falling buildings, flying trailers and a $500K oops.

Falling buildings: A woman takes a sick friend to the ER, hears a rumble, and walks out to find part of the building on her car. Then she can't get anyone to call her back.

Flying trailers: A truck hauling an excavator picks a fight with a Lubbock bridge and loses. Jeff and Brent get into what happens when your load is too tall, why a disconnected trailer becomes a highway missile, and why one Hangover giraffe flashback was unavoidable.

The $500K oops: A company tells a woman applying for a warehouse job "we only hire men," and the EEOC settlement that follows costs half a million dollars.

Along the way: who should pay when someone else's property wrecks your car, why you call your agent before the 800 number, and why every growing business needs Employment Practices Liability coverage before one bad comment gets expensive.

Got a crazy claim story from your week? Drop it in the comments, but leave out names. It's about the risk, not the people.

Subscribe for new episodes every week. Guns up.

CHAPTERS
00:00 One week in Texas
00:13 The legal department ruins the show
03:11 Falling buildings: The ER drops a piece on her car
12:40 Flying trailers: Excavator vs. I-27 bridge
18:08 The $500K oops: "We only hire men"
28:53 Wrap-up

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. Risk Raiders is a separate media business and does not speak on behalf of any insurance agency, insurance carrier, or employer associated with its hosts. Views expressed are those of the hosts alone. 

 This show is produced for entertainment, general education, and industry perspective only. Nothing on this show should be considered insurance, legal, tax, financial, or professional advice. Insurance coverage depends on the specific terms, conditions, and exclusions of your policy. Always consult a licensed insurance professional, attorney, or other qualified advisor about your specific situation. 

 Stories, claims, and events discussed on the show are based on publicly available news reports, court records, and government announcements as of the recording date. This information may be incomplete or change over time, and the hosts do not have all the facts of any event. Stories are discussed as general examples of everyday risk. Risk Raiders makes no claims of fault, liability, or wrongdoing by any person or business. References to legal matters describe allegations or announced resolutions, and settlements do not necessarily mean any party admitted wrongdoing. Names of private individuals are intentionally left out. 

 All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship, by us of them or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. 

 © 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited. 

#RiskRaiders #OneWeekInTexas #InsurancePodcast #TexasNews #ComedyPodcast #Lubbock #Houston #EPLI #SmallBusiness #CarInsurance

Texas drivers may be paying for Flock cameras through charges on their auto insurance policies—and most of us probably never gave that fee a second thought.

In this episode of Risk Raiders, Jeff Shropshire and Brent Borgstedte quit flocking around long enough to talk about Flock Safety cameras, Texas auto-policy fees, public safety, privacy, data sharing, and where the line ought to be drawn.

Nobody is arguing against catching violent criminals, stopping human trafficking, or helping law enforcement find dangerous people. But when cameras can identify license plates, vehicle details, travel patterns, and potentially connect data across agencies, it is fair for Texans to ask a few questions:

• What exactly are these cameras being used for?
• Who has access to the data?
• How long is it kept?
• Is the technology being used beyond its original intent?
• If auto-policy holders help fund it, should they know more about it?

We also get into the growing concern around AI, altered images, false identification, and the need for real safeguards before technology gets too far ahead of common sense.

This is not an anti-law-enforcement conversation. It is a pro-common-sense, pro-transparency, and pro-“maybe we should know what the flock we are paying for” conversation.

Leave a civil comment and tell us where you draw the line.

Timestamps

00:00 – Welcome: What the Flock Are We Paying For?

02:39 – Flock Cameras Are Expanding in Texas

03:23 – Catching Bad Guys: The Case for Cameras

05:13 – Privacy, Surveillance, and Data Sharing

10:39 – The Auto-Insurance Fee You May Not Know About

14:34 – AI, Accountability, and Final Thoughts

#RiskRaiders #FlockCameras #TexasInsurance #Privacy #PublicSafety #AutoInsurance #Texas #DataPrivacy #Surveillance #Insurance

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship — by us of them, or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. Finally, this show is entertainment and industry perspective only, nothing on this show should be considered insurance, legal, financial, or professional advice. Always consult a licensed professional for guidance on your specific situation. 

 © 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited. 

Texas Tech is 4-0, and Jeff and Brent see plenty to celebrate and plenty of room to grow. The Red Raiders take care of Sam Houston, but the slow start and turnovers made this one feel a lot less comfortable than the scoreboard suggested.

On this Risk Raiders Big Game Review, we’re talking defensive fireworks, why Cameron Dickey needs the football, and what it’ll take for the Red Raiders to put together four complete quarters. Plus: two pick-sixes that would have Jeff retiring on the spot, a golf ball that nearly interrupts his entire season, and a Colorado preview with a suspicious aroma.

Two fans. Strong opinions. Absolutely no coaching offers pending.

What’s your biggest takeaway from the win, and what do you want to see against Colorado? Share your thoughts, and tune in to our Risk Raiders YouTube channel to watch the Big Game Review and catch our regular show for more laughs and conversations about the risks of everyday life. Subscribe to the channel, follow the podcast, and keep your guns up!

#TexasTech #WreckEm #TexasTechFootball #BigGameReview #RiskRaiders #Big12Football #GunsUp #CollegeFootball

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship — by us of them, or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. Finally, this show is entertainment and industry perspective only, nothing on this show should be considered insurance, legal, financial, or professional advice. Always consult a licensed professional for guidance on your specific situation. 

 © 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited. 

“Risk Raiders is an independent production and is not sponsored by, endorsed by, or officially affiliated with Texas Tech University or any of its colleges, departments, or programs. Any references to Texas Tech University are for identification and discussion purposes only.” 

Every family has a conversation it would rather avoid.

It may be about money, parenting, a job loss, aging parents, stress, co-parenting, or a relationship that feels strained. But as Judge Sonya Heath shares in this episode of Risk Raiders, avoiding the conversation does not make the issue disappear. Often, it makes the problem harder to solve later.

Judge Heath of Harris County’s 310th Family District Court joins Jeff Shropshire and Brent Borgstedte for a candid conversation about communication, children, co-parenting, family stress, and the practical choices that can help families build stronger habits before a manageable issue grows into something much harder.

This is not a conversation about blame. It is not a discussion of anyone’s individual case. It is a reminder that healthier families often begin with honest communication, respect, and a willingness to get help when a difficult conversation cannot be handled alone.

In this episode:

• Why family court handles much more than divorce

• The hard conversations families often avoid

• Why addressing problems early can make a difference

• How parents can keep children out of adult conflict

• Why children should never be used as messengers

• How criticism of one parent can affect a child

• Why a difficult spouse is not automatically a bad parent

• The emotional and financial cost of unresolved conflict

• When counseling, mediation, trusted support, or other help may be useful

• One family risk-management step listeners can take this week

Judge Heath’s central message: Have the conversations you have been avoiding.

Guest: Judge Sonya Heath, Harris County 310th Family District Court

Hosts: Jeff Shropshire and Brent Borgstedte

Show: Risk Raiders

This episode is for general education and conversation only. It is not legal advice. Every family situation is different. If you have a specific legal question, an active court matter, an immediate safety concern, or a concern involving abuse or violence, seek qualified local help.

Subscribe to Risk Raiders for real conversations about risk, business, life, and the decisions that matter before they become bigger problems.

#RiskRaiders #StrongerFamilies #CommunicationMatters

#RiskRaiders #StrongerFamilies #CommunicationMatters

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship — by us of them, or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. Finally, this show is entertainment and industry perspective only, nothing on this show should be considered insurance, legal, financial, or professional advice. Always consult a licensed professional for guidance on your specific situation. 

© 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited. 

Every business owner thinks they know what's wrong with their business. Most of them are wrong.

That's the message Carey Wallace and Lindsay Sexton — the mother-daughter team behind Agency Focus — deliver over and over again to owners who invite them in to "look at one thing" and end up staring at five bigger things they never saw coming.

This week, they sit down with two insurance gurus (that'd be us) to share what they actually see inside hundreds of family businesses: perpetuation, valuation, the messy family stuff nobody wants to talk about, and what happens when AI starts telling everyone exactly what they want to hear.

Also covered:

• The consultant who told Jeff he had a 5% chance of surviving as a third-generation owner (jury's still out)

• Why "buy low, sell high" falls apart when it's YOUR business

• The Texas dad who wished he'd been kinder to his own father

• The $50 million real estate deal ChatGPT killed

• Why you probably shouldn't write your own will

• The one number about to matter more than EBITDA

• Advisors, not processors — the AI shift every agency is missing

Whether you run an insurance agency, a family business, or any company with employees and something worth protecting — grab a coffee. This one gets real.

GUESTS Carey Wallace & Lindsay Sexton — Agency Focus Business Refocus Podcast → https://agencyfocus.net or on Youtube- https://www.youtube.com/@agencyfocus

CHAPTERS

00:00 A moment for 9/11

00:35 Meet Carey & Lindsay

02:06 "5% chance you make it"

02:40 The mother-daughter origin story

07:30 Everybody has a story worth hearing

08:24 "You think that's your problem. It's not."

13:04 When the business IS the brand

14:10 The daughter who takes notes at mom's speeches

16:22 "I wasn't kind to my dad"

18:00 The identity crisis nobody warns you about

19:07 The mastermind for owners letting go

21:52 Start planning 5 years out. Maybe 10.

26:46 Buy low, sell high (except with your own business)

28:40 The AI question every agent is afraid to ask

31:27 Advisors, not processors

34:06 The $50 million ChatGPT mistake

35:21 Don't write your own will

37:44 Know your numbers. Build your community.

39:02 Where to find Carey & Lindsay

ABOUT RISK RAIDERS Two guys. Too many opinions about risk. Occasional wisdom. New episodes every Sunday.

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship — by us of them, or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. Finally, this show is entertainment and industry perspective only, nothing on this show should be considered insurance, legal, financial, or professional advice. Always consult a licensed professional for guidance on your specific situation. 

© 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited. 

#RiskRaiders #FamilyBusiness #AIinBusiness #Perpetuation #InsuranceAgency #SuccessionPlanning #BusinessPodcast #SmallBusiness #ChatGPT #FractionalCFO

New- Welcome to a little Risk Raider fun as we chat about the latest Texas Tech game, we call it our "Big Game Review."

No. 13 Texas Tech survived No. 22 Houston 28-26 Friday night at Galaxy Stadium, and Jeff and Brent are still catching their breath. In this first Big Game Review, the Risk Raiders recap the "photo finish of failure" — that final-minute 2-point conversion where Conner Weigman came up just inches short — plus the pork-shoulder tailgate that stole the pregame, the C-5 Galaxy flyover that shook Lubbock, and why the crowd stayed on their feet all four quarters.

Wins get remembered. This one gets replayed.

Big Game Review is the Risk Raiders sub-show for Texas Tech fans — posted right after every game. Subscribe so you don't miss the next one.

Shoutouts to Nikki, Joan, Kathy, and to Lauren & Cory for stopping by the tailgate. Guns Up.

🎙️ New Risk Raiders episodes every week — find the main show wherever you get podcasts.

Timestamps

0:00 Photo finish of failure — the final minute

1:30 Tailgate + Brent's 14-hour pork shoulder

2:45 C-5 Galaxy flyover and the stadium show

4:00 What Tech has to clean up going forward

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship — by us of them, or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. Finally, this show is entertainment and industry perspective only, nothing on this show should be considered insurance, legal, financial, or professional advice. Always consult a licensed professional for guidance on your specific situation. 

© 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited. 

Risk Raiders is an independent production and is not sponsored by, endorsed by, or officially affiliated with Texas Tech University or any of its colleges, departments, or programs. Any references to Texas Tech University are for identification and discussion purposes only.” 

#TexasTech #WreckEm #GunsUp #RedRaiders #TexasTechFootball #Big12Football #Big12 #TTUvsHOU #CollegeFootball #Lubbock #GalaxyStadium #RiskRaiders #BigGameReview

Jeff and Brent raid the risks of AI in customer service — where it belongs (backstage), where it burns you (out front), and the "deductible of time" every customer is quietly running on you.

Featuring an airline chatbot lawsuit, the auto dealer that sold a Tahoe for a dollar, why Jeff refuses to turn on voicemail, and some data shows agencies with the heaviest front-end AI adoption are actually growing slower.

If your agent sleeps ten hours a night, you need to call somebody else.

Drop a comment with where AI is working — or wrecking things — in your world. We're doing more shows on this.

Timestamps

0:00 The trigger word that makes AI hand you to a human
2:35 Where AI needs to stop in your business
4:53 The Amazon exception — AI that actually improves service
6:16 The "deductible of time" every customer is running
11:28 The data: heavier AI adoption, slower growth
13:15 When chatbots cost you money — Air Canada & the $1 Tahoe
14:47 Find an agent who doesn't sleep well at night
16:11 Customer service is the delivery of your product

#RiskRaiders #AIinBusiness #CustomerService #SmallBusiness #InsuranceAgent #AIFail #CustomerExperience #LocalBusiness #GunsUp #WreckEm

⚠️ Disclaimer:  

Risk Raiders is an independent podcast and is not affiliated with, endorsed by, or sponsored by Texas Tech University. All products, services, brands, or businesses mentioned on the show are for entertainment and conversational purposes only. A mention does not imply endorsement, recommendation, or sponsorship — by us of them, or by them of us. Paid sponsorships and partnerships will always be clearly disclosed. Finally, this show is entertainment and industry perspective only, nothing on this show should be considered insurance, legal, financial, or professional advice. Always consult a licensed professional for guidance on your specific situation. 

© 2026 Risk Raiders LLC. You’re welcome to share this episode by linking to or embedding the original video. Downloading, re‑uploading, or editing this content without written permission is prohibited.