This week we are fortunate to have Ed Kinnon on the podcast. A former Left Tackle and NCAA Division II National Champion with the UWF Argonauts; Big Ed, as he is known, now works in the Apple Annie Bar at Seville Quarter. We talk to Ed about his entering the nightclub industry, his views on Tip Pooling, the possible effects of automation in the industry and much more. Stay tuned after the interview for a preview of next weeks SME, Chef Kyle Kennedy!!

Guilt Tipping has actually been around for years but the extent and amounts seen in today's restaurant industry is getting the attention of and drawing the ire of todays customers who say they're already sick of it. It's not going and away and may get worse and here's why.

What is an ISO, Independent Sales Organization and what does it take to build one? Our Own Ralph Lawrence talks about the last six years and what to expect when starting an ISO as well as what to expect when hiring an ISO. Enjoy and continue to join us on RL Technologies presents Business Time!!

Hello and welcome! Business Time is here to help answer and explore all of your restaurant based merchant services questions. As experts in the fields of POS System purchase and placement, Payment Processing, PCI/DSS, overhead management and much much more we can't wait to talk to SME's with skin in the game while sorting through the many issues that impact today's restaurant owners and managers.