RO-AR.com : Numbers, Nuances & Observations

The full interview with Jörgen Köster from Dignisia where we discuss some of the complexities of data and performance comparison in collections, however also some of the opportunities too, especially if we get this right. 

More insights and videos at https://www.ro-ar.com

 In this conversation with Manu Peleteiro from InBest we chat about some of the challenges there are with knowledge and awareness of benefits within the UK... and particularly how to make finding out about availability as smooth as possible for customers... (and our shared dislike for lengthy forms!). 

More insights and videos at https://www.ro-ar.com

 Paul Chong from Ophelos chats about his experience and perspective on the evolution of digital collections in the UK. 
What works, how this is in some ways reflecting customer preferences that were there before, and where the real opportunity lays. 

More insights and videos at https://www.ro-ar.com

In this full interview with Sarah Davies from Nova Credit, we discuss the use of new forms of data, both increased recency and international data to help companies manage risk, provide greater access to lending products for consumers and find areas of continued growth. 

Lending is a quickly globalizing market!

More insights and videos at https://www.ro-ar.com

 In this full interview with Rachel Curtis from Inicio we discuss some of the latest developments and thinking in affordability assessment.

In particular, we chat about natural language modelling and when how blended with technology, it can really assist customers with stepping stones to better outcomes in a convenient and what is perceived as a more nonthreatening manner. 

More insights and videos at https://www.ro-ar.com

In this full interview with Stephan van Calker from Tink, we discuss Open Banking. Where has it come from and in particular where is it going to?

What are some of the challenges with adoption and how are these now being overcome, all generating the new and exciting use cases that we see, all across Europe today.

More insights and videos at https://www.ro-ar.com

In this full interview with Kyle Chadderton from ConnexOne, we discuss how the latest breed of contact centre tools is fundamentally changing the industry.

In particular how these tools are enabling greater access to Omni-Channel, with fast setup and implementation times, all at lower cost too.

More insights and videos at https://www.ro-ar.com

In this full interview with Arren Khan and Daniel Calcott , from Digital DRA, we discuss some of the latest changes in approach happening throughout the Collections industry. 

In particular, we talk about how a digital-first collection can be applied, and the benefits for customers.

More insights and videos at https://www.ro-ar.com

In this full interview with Harrison Goode, from Edge Tech, we discuss some of the trends and themes in the technology recruiting space.

This has been a very active area recently and it does not show any sign of slowing down. Find out what is hot, where and what are current requirements from employers in the market.

More insights and videos at https://www.ro-ar.com

The full interview with Giulio Coluccia CEO of Toothpic. 
Giulio discusses the future of cyber security and how we are moving to a world without passwords. 
We already have biometrics for ourselves... biometrics for our device is also coming too... the combination of the two giving us extra layers of security. The world is moving fast, often in ways we don't immediately see or know about. Very interesting.

More insights and videos at https://www.ro-ar.com