ROAMD Podcast

Dr. Radley Griffin, founder and CEO of Griffin Concierge Medical in Tampa, Florida, is my impeccable guest on this episode. Radley shares his journey of transitioning away from "churn and burn" medicine into a membership-based medicine model that started with zero patients. Since 2008, Dr. Griffin and his wife, Lauren, have now successfully grown their practice to span ~1,000 patients across three physicians and one physician assistant. Don't miss Radley's entertaining story of being invited to dinner by his first two prospective patients and how he reacted. 

This episode is an unquestionable home run! My exceptional guests are Dr. Mark Niedfeldt, owner of Mark Niedfeldt, MD outside of Milwaukee, Wisconsin and Dr. Jason Littleton, founder and CEO of Littleton Concierge Medicine near Orlando, Florida. There is so much more than meets the eye with these two practices that may appear to have sharp contrasts on their surfaces. Leave your traditional perception of what divides DPC and concierge practices at the door as you enjoy this can't miss episode of the ROAMD podcast. 

My guest on this episode, Dr. Carlos Jorge, co-founder and Chief Medical Officer at Companion Health in Charlotte, North Carolina, shares his top 5 considerations when converting away from "an insurance laden" practice into a membership-based medicine model. Having recently converted his own practice, Dr. Jorge's insights are fresh, practical, and invaluable for any physician contemplating, or in the midst of, the same shift.  Don't miss the moment of levity when he shares the biggest "mistake" and "surprise" he encountered on his journey.

My guest Dr. Jordan Lipton, physician & partner at Signature Healthcare in Charlotte, North Carolina, shares his nearly 20 years of experience in membership-based medicine to quickly dispel some of the most common industry misconceptions. Non-stop calls at all hours of the night, sacrificing philanthropic care, patients demanding inappropriate care for themselves...listen to this episode to hear Dr. Lipton's experience with these topics and more. Be sure not to miss Dr. Lipton's perspective on international membership-based medicine practices as well. 

My outstanding guest on this episode is Dr. Cari Dawson, co-founder of the Colorado Center of Medical Excellence in Denver, Colorado. Here we discuss the many impacts COVID-19 had on membership-based medicine practices. Dr. Dawson concisely unpacks the ways membership-based medicine practices were better prepared for the COVID-19 pandemic, how they rallied the power of their physician community, and kept the steady course of being the ultimate advocate for their patients at every possible turn. Don't miss Dr. Dawson's thoughts on the things she would do differently regarding the pandemic if given the chance.

My guest Dr. James Pinckney II with Diamond Physicians in Dallas, Texas shares his knowledge of building and sustaining a remarkable brand. Paying attention to details, crafting a brand that's authentic, approachable, and true to you as a person are just a few of his essential messages from this episode. Be sure to catch the biggest branding mistakes Dr. James feels he has made along the way.

My guest on this episode is the incomparable Charisse Fazzari, Director of Practice Experience with Private Medical. Charisse brings her expertise from the luxury hotel industry into healthcare and it seamlessly delivers the impeccable patient experience every consumer wants. Listen as Charisse shares her insights on how they make the magic happen in every patient encounter. 

Dr. Yumi Ando with Yumi Ando MD shares her personal journey into concierge practice and concisely addresses why physicians choose, and remain in, concierge practice.  In Dr. Ando's signature calming and graceful tone, she quickly dispels the notion that money drives physicians to concierge practice and instead cites dramatically improved relationships with patients, enhanced work-life balance, and a model designed with physician longevity as a priority.

Our guests Drs. Jeffrey Puglisi and Ralph Cipriani from Glenville Medical Concierge Care in Greenwich, CT share their stories of starting and running a concierge practice. They dive into the importance of their delivery model in maintaining the highest level of patient care, while allowing self-care to also be a priority, during the pandemic.

Original recording of this episode was in October 2020.