Robert Allman is the Group Senior Vice President for CX at Dimension Data. Based in Johannesburg, South Africa, DD operates all over the world managing and consulting on technology.

For 22 years, DD has published their annual Global CX benchmarking report. In this edition of CX Files I talk to Rob about the findings from the 2019 research.

www.linkedin.com/in/roallman
www.dimensiondata.com

Robert Allman is the Group Senior Vice President for CX at Dimension Data. Based in Johannesburg, South Africa, DD operates all over the world managing and consulting on technology. For 22 years, DD has published their annual Global CX benchmarking report. In this edition of CX Files I talk to Rob about the findings from the 2019 research. www.linkedin.com/in/roallman www.dimensiondata.com

Robert Allman is the Group Senior Vice President for CX at Dimension Data.&nbsp;Based in Johannesburg, South Africa, DD operates all over the world managing and consulting on technology.

For 22 years, DD has published their annual Global CX benchmarking report. In this edition of CX Files I talk to Rob about the findings from the 2019 research.

www.linkedin.com/in/roallman
www.dimensiondata.com

Rob Allman - Dimension Data - Global CX Benchmarking Research

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

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Rob Allman - Dimension Data - Global CX Benchmarking Research

Rob Allman - Dimension Data - Global CX Benchmarking Research