About this Episode
Dexter Cousins welcomes Rob Lincolne, Founder & CEO of PayDock to the latest episode of the Fintech Chatter Podcast.
Rob shares Paydock's unique position in the payments ecosystem with a deep-dive into payments orchestration and the importance no-code solutions.
He discusses the challenges of attracting top talent, and the complexities of building a global team. He highlights the resilience his team in Ukraine who have operated under tough conditions since 2022.
Rob shares with Dexter his daily routines and the importance of maintaining a healthy work-life balance as a founder of a global Fintech venture.

About Rob Lincolne
Rob Lincolne is an accomplished entrepreneur with extensive experience in the payments industry. Founder and Co-CEO of Paydock, he is dedicated to transforming how we transact by creating the world’s most trusted payment orchestration platform.
His journey began in Sydney 2007 when he founded a digital marketing agency specialising in the not-for-profit sector.
The Paydock vision arose from the need for better integration between financial institutions and their merchant clients. Their innovative approach aims to unlock the fintech market's true benefits.
Rob has also founded a successful "near-shore" talent placement agency in Ukraine, connecting software engineers with fintechs around the globe.

About Paydock
Paydock is a payments orchestration platform, leading the way in resolving costly merchant issues with its innovative API-first technology that harmonises payment, fraud, identity and other vendors (such as Stripe, PayPal, etc.) through a single interface.

Key Takeaways

• PayDock addresses the technology gaps between large banks and fintech.
• Adopting a no-code solution within the payments industry is essential for merchant adoption of fintech.
• Orchestration should be about enabling merchants, not commoditising services.
• Building a global team has been crucial for scaling the business.
• Customer relationships are vital in the fintech space.
• The future of payments is modular and interoperable.
• Attracting talent requires offering challenging problems to solve
• Character and resilience are more important than skills.
• The hype in fintech is over; it's time for real business.

Chapters
00:00  Introduction to Fintech Chatter
01:59   Understanding PayDoc and Its Unique Position
06:06  Innovation and the No-Code Approach
10:58   Defining Payments Orchestration
14:58   The Journey of PayDoc: From Australia to the UK
19:09   Building a Global Team and Talent Acquisition
21:54   Supporting Teams During Crisis: The Ukraine Experience
25:32   Attracting Top Talent in Fintech
29:26   The Importance of Character in Hiring
33:56   Resilience and Overcoming Adversity
38:33   Current Trends in Fintech
42:14   Daily Routines and Habits of Founders
45:06  Looking Ahead: PayDoc's Future

Links
Visit Paydock
Connect - Rob Lincolne
Connect - Dexter Cousins

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