In this episode of the Fintech Chatter Podcast, Dexter sits down with Robert Kassis, a visionary leader and co-founder of DigiZoo, a digital consultancy supporting some of Australia’s most innovative Fintech including 86 400, Volt Bank, Afterpay Money, Constantinople and Greater Bank.

DigiZoo is at the forefront of transforming businesses through innovative digital solutions, helping organizations navigate the complexities of the digital landscape with confidence and agility.

Robert shares his insights on the complexities of digital transformation in today's banks, how DigiZoo helps incumbents stay ahead of the curve, and the critical role that technology plays in driving business success. We also delve into the unique approach DigiZoo is developing by productising their service offering.

Whether you're a founder/executive looking to enhance your product capability or someone interested in the latest trends in digital innovation, this episode offers valuable perspectives on how to thrive in the Fintech 2.0 era.

Key Takeaways:

• The complexities of digital transformation in banks and legacy systems.
• BaaS? Embedded Finance? - What is the BIG opportunity in Fintech?
• Moving from a consultancy operating model to a product operating model.
• Bootstrapping and building sustainably.
• Attracting and retaining the best talent.
• The secret to successful partnerships.
• The future of digital consultancies and emerging trends in the industry.

About Our Guest:

Robert Kassis is the co-founder of DigiZoo, bringing years of experience in digital strategy and innovation. With a passion for helping businesses leverage technology to achieve their goals, Robert has been instrumental in positioning DigiZoo as a leading consultancy in the digital space.

Show Notes:

• [01:35] Robert Kassis introduces DigiZoo and its core mission.
• [08:00] From service to product operating model.
• [12:39] Fixing problems - Avoiding hype. DigiZoo's unique approach to digital consultancy.
• [21:14] Case studies: The complexity of fixing bank legacy technology.
• [25:59] AI - The impacts and opportunities.
• [29:29] Finding the right tech talent.
• [36:15] Aligning purpose and values for sustainable growth.
• [40:29] What the future holds for Digizoo and their partners.

Links & Resources:

• Visit DigiZoo’s website: https://digizoo.com.au/
• Connect with Robert Kassis on LinkedIn: https://www.linkedin.com/in/robert-kassis-2238972/

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