Robert Thorn, MBA, FACHE is a Director at Pinnacle Healthcare Consulting, a national firm based in Centennial, Colorado. In his position, he brings more than 25 years of experience in healthcare strategy, business development and operations. Robert's areas of specialization include Transitional Leadership and Healthcare Strategy, community needs assessments and "all things rural health." He also provides leadership guidance and support for telehealth programs and fair market value guide development.

Prior to joining Pinnacle Healthcare Consulting, Robert founded and was CEO and Principal at Summit Healthcare Strategies, where he served rural healthcare organizations in both interim CEO and strategic consulting roles.

Thorn speaks to us this week on the transition to value-based care, and particularly how we can maintain humanity and empathy in a tech-driven healthcare system.