The Patient's Journey

Riju is the Global lead for the healthcare and Life Sciences ISV partner ecosystem for Google Cloud.

Prior to Google he was at Twilio where he led the GTM function for regulated markets that included HCLS, Financial Services and Public Sector.

Riju is known for his understanding of technology trends in HCLS and has also worked previously at Box as their Global Managing Director for Life Sciences and at Salesforce in a similar capacity as he is now at Google.

Andrea Danes is an Executive Director within EY's Government and Public Sector practice, driving Social Services transformation. Her focus includes leveraging the EY global initiatives to better support vulnerable populations in the US, including approaches to integrated service delivery, intelligent use of data, and user-centered design principles. She maintains over 28 years' experience in both public and private sectors, program expertise in Medicaid, Child Welfare, and experience across the Social Services program spectrum.

Daniel Kraft is a Stanford and Harvard trained physician-scientist, inventor, entrepreneur, and innovator and is serving as the Chair of the XPRIZE Pandemic Alliance Task Force. With over 25 years of experience in clinical practice, biomedical research and healthcare innovation, Kraft has chaired the Medicine for Singularity University since its inception in 2008, and is founder and chair of Exponential Medicine, a program that explores convergent, rapidly developing technologies and their potential in biomedicine and healthcare. Following undergraduate degrees from Brown University and medical school at Stanford, Daniel was Board Certified in both Internal Medicine & Pediatrics after completing a Harvard residency at the Massachusetts General Hospital & Boston Children's Hospital, and fellowships in hematology, oncology and bone marrow transplantation at Stanford. Kraft also founded Digital Health, is on the board of Healthy.io, founded IntelliMedicine, and more.

He is often called upon to speak to the future of health, medicine and technology and has given 5 TED and TEDMED Talks. Kraft recently gave a TEDTalk on the future of medicine as catalyzed by COVID-19, which you can view on his website.

Kraft spoke to us this week on the future of healthcare technology, how to connect healthcare information silos, how our world will change post-pandemic, and more.

Robert Thorn, MBA, FACHE is a Director at Pinnacle Healthcare Consulting, a national firm based in Centennial, Colorado. In his position, he brings more than 25 years of experience in healthcare strategy, business development and operations. Robert's areas of specialization include Transitional Leadership and Healthcare Strategy, community needs assessments and "all things rural health." He also provides leadership guidance and support for telehealth programs and fair market value guide development.

Prior to joining Pinnacle Healthcare Consulting, Robert founded and was CEO and Principal at Summit Healthcare Strategies, where he served rural healthcare organizations in both interim CEO and strategic consulting roles.

Thorn speaks to us this week on the transition to value-based care, and particularly how we can maintain humanity and empathy in a tech-driven healthcare system.

Tom Foley is the Vice President of Growth at AMD Global Medicine, which focuses on expanding and enhancing the virtual care delivery model. Foley previously launched the WW Health Solution strategy at LenovoHealth, as well as moderated the Health Innovation Think Tank (HITT). He served two years on the UPMC Board of Center of Connected Medicine. Most recently, Foley was an executive leader at Cerner responsible for Consumer Strategy inclusive of telehealth, remote patient monitoring, portal, CRM and mobile apps) across the federal market - advocating virtual care delivery model.

Foley speaks to us this week on how he started in healthcare, how tech plays a role in healthcare's transformation, the switch to value-based care, and the one health metric that's more important than all others.

"I want to leave my mark in this world and ensure that we strive to knock down barriers that impede the success of NEMT companies."

This week we're focusing again on NEMT: an integral service to ensuring every patient has reliable transportation, one of the fundamental areas of the Social Determinants of Health.

Hear from Cris Sierra, the VP of Transportation Operations for ComfortCare Transportation, on new technologies in healthcare and how NEMT can evolve in the coming years.

We spoke with Kent Dicks, CEO and founder of Life 365, a leading remote patient monitoring platform. Spurred on by the pandemic, remote patient monitoring is rapidly evolving as a key tool in managing chronic illness at home. Kent explains how we can use digital tools to personalize and drive more empathic care, the biggest barriers to RPM adoption, and the biggest RPM trends to look out for this year.

The Patient's Journey is moving abroad this week! Rachel Smith is the practice manager at the rural Murchison Medical Clinic in Australia. With experience in both US and Australian healthcare, Smith walks us through some of the key differences in healthcare delivery and innovation, how to utilize remote patient monitoring in rural areas, and more.

Chris is the President/CEO of Cebollero & Associates, a consulting firm that specializes in all facets of healthcare management. Cebollero is a Bestselling Author, member of the Forbes Coaches Council, and can be seen on ABC, CBS, NBC, and more. He has spent over 30 years in the EMS field and chats with us today about proper network credentialing and delivering care through third parties, healthcare trends he's observed over the years, and lessons learned from COVID-19.

After spending 30 years at CMS, launching her own consulting company, and becoming the Director of Innovation at Mettle Solutions, Melanie Combs-Dyer is an expert in the communication streams between clinicians, healthcare payors, and patients. We spoke with her about the burden of provider credentialing, tension points within the payor/provider relationship, and how FHIR can change the face of healthcare interoperability in the coming years.