Cortex co-founder and CTO Ganesh Datta sits down with Dan Sadler, VP of Engineering at Rootly. Dan explains how Rootly treats reliability as a product feature rather than just a technical metric, and why culture might be the most impactful element of building reliable systems.

Dan and Ganesh discuss weekly operational reviews that tie technical metrics back to user experience, how load testing and chaos engineering help Series A companies mature faster, and why dogfooding their own on-call product creates better engineering decisions. They also explore a concerning trend in Rootly's customer data showing that AI coding assistants are driving more incidents, and why reliability practices become even more critical as code generation speeds up.