AOG... Otherwise known as "Aircraft On Ground", and therefore unserviceable and requiring a part... Urgently... like, yesterday!!
When an AOG occurs it can have a big impact and - quite honestly - can be pretty stressful for an operator. We get it. And that's why we take it seriously and measure out AOG response time in minutes!
But (and this is a super interesting factor) are they really always AOG? Actually? Well, you'd be surprised...
Hit play to hear the inside track on AOG situation, what it really means, the pitfalls, how we handle it and - when it really isn't an AOG at all. Coffee, anyone?