Rotor Torque

When is new, not new?

In Episode 41 we're talking about part "conditions". This is a really important subject, which can cause confusion and sometimes even arguments!

It's all about the state of a part, and how it's used on the airworthiness release form. Think about this for example... When a part is "new" - say a Bell 206 rotor blade from 1972 - how long does it stay "new" for?

We dive into this delicate subject so that you can navigate the terms with clarity.

We're back with a special guest episode!

Yes, it's the 40th episode of Rotor Torque (errr... wow!) and we are delighted to have our very our Lilli Seider in the hot seat!

Lilli is one of the founding pillars of Alpine. In this episode, she not only brings insight into her journey into aviation & the emergence of Alpine, but also her role in this special team and her multi-skilled, day-to-day operations.

It's a role that's often misunderstood. Some people see Brokers as unnecessary middlemen, while others rely on them every single day. The reality is rather more interesting!

In this episode of Rotor Torque, Peter explains where Brokers fit into the helicopter aftermarket, why Alpine works closely with many of them, how good brokers add actual value to the supply chain, and why Alpine deliberately chose a different path by investing in inventory rather than simply trading parts.

It's an deep dive into one of the most misunderstood roles in aviation parts - and explains why the industry needs good brokers more than many people realise.

AOG... Otherwise known as "Aircraft On Ground", and therefore unserviceable and requiring a part... Urgently... like, yesterday!!

When an AOG occurs it can have a big impact and - quite honestly - can be pretty stressful for an operator. We get it. And that's why we take it seriously and measure out AOG response time in minutes!

But (and this is a super interesting factor) are they really always AOG? Actually? Well, you'd be surprised...

Hit play to hear the inside track on AOG situation, what it really means, the pitfalls, how we handle it and - when it really isn't an AOG at all. Coffee, anyone?

Episode 37 sees us dive into the vital work of Distributors.

Parts availability is where the buck stops... And Distributors are the absolute key to every single successful operation.

We talk about why they are essential to the aftermarket chain and the significant responsibility that carries.

We just can't get enough of the Dauphin!

Concluding our deep dive into this ubiquitous, industrious helicopter, we look at the fleet today, and the supply chain keeping this legacy machine working hard around the world.

The 365 Dauphin may not grab the headlines, but we are a huge fan here at Alpine! Just hit Play to hear why.

Love the Dauphin? Want a deep dive into another type that we support? Drop us a line at [email protected]

Let's dive into a specific type! And there's nowhere better to start than the SA 365 Dauphin.

The machine has seen it all, done it all... and is still going strong! And, here at Alpine, we know it inside-out (quite literally).

Love helicopters and the industry behind them? Episode 35 begins a fascinating insight into one of the great Legacy machines - and how we as a company support the fleet.

Let's pick up this fascinating conversation where we left off!

Episode 34 dives right back into out fireside chat with Peter Lewis, CEO of Alpine, as he discusses what it takes to run a business for 30 years in the top of the helicopter aftermarket.

it's a brilliant listen!

Welcome to Episode 33!

We sit down with Alpine's Peter Lewis for a fireside chat about what it takes to run a successful parts business.... Not just in today's market but over three decades of industry!

When someone with 30 years of experience in something talks, it's vital to listen. To find people in today's world with this level of in-depth experience in any genre is golden.

The one-line gems and the thought-out responses to these on-the-spot questions are just too good to miss!

So, just push play for a fascinating insight into the rotary industry, with Part 1 covered here (33) and Part 2 coming next (34).

In Episode 32 we analyse the habits and patterns involved in buying part that's at the top of the cost tree.

There's some interesting nuances around this topic and certainly a lot of human psychology attached to this episode!

So join us as we unpack the thought process of buying from distributors and stockists versus OEMs and airframers... And the invisible price ceiling that customers levy against their decisions.

Another great listen on what goes on behind the scenes in the helicopter parts world... Just hit play!