In this episode of the Royal Cyber Partner Podcast, hosted by Aditya, we’re joined by Paul, VP of Solutions Engineering at Crown Peak, to discuss the future of Headless CMS, Digital Experience Management (DXM), and the shift toward Omni-Channel Commerce. Paul shares insights on how businesses can create agile digital ecosystems, deliver personalized content across multiple touchpoints, and stay compliant with evolving data privacy laws.
🔹 Key Topics:

How composable solutions enhance flexibility and scalability

The power of Crown Peak’s hybrid headless CMS for seamless content delivery

Delivering consistent, personalized experiences across websites, apps, kiosks, and more

Staying compliant with modern data privacy and security requirements

Join us for an engaging discussion on the essential aspects of

business analysis, featuring insights from industry experts. In this

three-part series, we explore the critical role of Key Performance

Indicators (KPIs) in evaluating team performance and client

satisfaction. Discover effective strategies for tracking KPIs, including

the use of Requirement Traceability Metrics (RTM) and anonymous

feedback tools during retrospectives.
Our speakers

share their experiences in managing technical issues, maintaining user

satisfaction, and fostering a culture of continuous improvement within

teams. They emphasize the importance of balancing business and technical

KPIs, ensuring that enhancements benefit both users and stakeholders.
Additionally,

gain valuable career advice for aspiring business analysts. Learn about

the significance of cross-industry experience, continuous learning, and

certifications that can propel your career forward, whether

transitioning to roles in solution architecture, product ownership, or

product management.
Don't miss this opportunity to enhance your understanding of business analysis and elevate your career!

In this episode of the Royal Cyber Partner Podcast, host Aditya welcomes Jordan, Vice President of Product at BigCommerce, to discuss the transformative impact of AI on e-commerce. They explore how BigCommerce's innovative tools, like Big AI Copywriter and Big AI Product Recommendations, streamline operations and enhance the overall customer experience. Tune in to learn how these advancements empower merchants to improve efficiency and drive personalized shopping experiences, along with a sneak peek at upcoming features like Big AI Predictive Analytics and B2B Quote Assistant.

Join industry leaders Asif and Natalie as they explore the

revolutionary shift from traditional e-commerce to composable commerce!

In this engaging discussion, they reveal how businesses unlock

unprecedented flexibility and agility by adopting a composable approach.
Discover

how to optimize costs and create customized environments for

development, staging, and production. Dive into the transformative power

of AI-driven solutions, like Salesforce's cutting-edge Agent Force, and

learn how these innovations enhance customer experiences and streamline

operations.
Asif and Natalie share firsthand insights

from recent industry events and real-world applications, highlighting

the significance of understanding ROI and leveraging generative design

tools for seamless site development.
Tune in and equip

yourself with the knowledge and strategies needed to thrive in the

evolving e-commerce landscape! Be part of the future of commerce with

us!

In this episode, we dive into Dreamforce 2024 highlights, including Salesforce Agent Force, AI advancements, and new commerce capabilities. Learn how these innovations can transform your business and how Royal Cyber can help you implement them.

Join us as we dive into SAP Omni-Channel Pricing & Promotion Service with Royal Cyber's Senior Solution Architect, Bupesh Kumar. Discover how centralized pricing and promotions help streamline complex calculations across multiple sales channels, ensuring a unified customer experience and increased brand loyalty. Learn about key components, integrations, and benefits in this insightful discussion.

Problem: Financial institutions face unique cybersecurity threats, especially with the rise of open banking and its associated vulnerabilities.

Agitation: With unsecured APIs and third-party risks, banks are exposed to significant data breaches, which can potentially lead to heavy penalties and damaged reputations.

Solution: Learn expert strategies to mitigate these risks, secure systems, and stay compliant in this fast-evolving landscape.

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#Cybersecurity #OpenBanking #FinancialSecurity #DataProtection #BankingSecurity #ThirdPartyRisk #APISecurity #CyberThreats #DataBreach #Compliance #FinTech #BankingInnovation #TechSecurity #SecureBanking

Welcome to the first episode of Royal Cyber's ServiceNow Podcast! In this episode, join Manahil Khan, a ServiceNow Advisor, and Brijesh, the ServiceNow Director, as they dive into the world of Now Assist.
They discuss the capabilities of Now Assist and its impact on productivity, highlighting how this AI-powered suite enhances various aspects of the ServiceNow platform. You'll learn about real-world applications in technology, employee, customer, and creator workflows, where Now Assist can be used for tasks such as case and incident summarization, generating resolution notes, creating emails, performing root cause analysis, and even generating code from text.
Brijesh and Manahil also delve into the seamless integration of Now Assist with other ServiceNow components, creating synergies that streamline operations and boost efficiency. Security and privacy are paramount, and you'll discover how Now Assist keeps data within your ServiceNow instance, addressing any concerns related to sensitive information.
For those considering implementing Now Assist, they discuss key prerequisites, including system requirements, ITM Pro licenses, and the importance of data quality and quantity. Royal Cyber's Now Assist Readiness package ensures that your environment is fully prepared to leverage the benefits of Now Assist.
Cost-effective solutions are also covered, with options for jump-starting a single use case for free, allowing customers to experience the value of Now Assist before making a broader investment. Finally, they explore alternatives to Now Assist, such as OpenAI, Azure, AWS, and Google AI, providing insights into how these options can be leveraged both within and outside the ServiceNow platform.

The sprawling use of APIs brings significant challenge in modern software development and security—ensuring comprehensive visibility into an organization's API landscape. The increasing reliance on APIs for connecting various services and facilitating data exchange presents unique complexities. The Podcast shed some light on how to manage the security and remove the blind spots which brings clarity, safety and freedom to build more and more APIs.