RPS Business Focus

Better Job Descriptions

On today’s episode we are going to be exploring the Job Description.   You can find a wide range of implementations of job descriptions in companies – from the rigid and formal ones to those companies that just haven’t gotten around to defining them. Those are typically the smaller companies that have grown over time and not felt the need to back fill those. In some rare cases you can even find the company that will forbid the idea strategically to encourage the “empowered employee to make up their own job description”. There are many different thoughts on this – but today we will look at what RPS recommends for an alternative…well…actually prerequisite to the job description that will give the empowering freedom the more modern advocates would argue for while providing some boundaries that would satisfy the traditionalists out there as well.

Facebook

Twitter

LinkedIn

Today is the continuation from last week’s episode on the subject of Trapped Customers. In the first episode on the subject we defined what we mean by “trapped” customer and some of the pitfalls. In this episode we will look at how to avoid or respond to the situation. Sometimes it is inevitable, but they should NEVER feel trapped.

If you are listening to these podcasts in reverse order – something I do myself – I recommend you stop now and go listen to the earlier episode first. Then come back and join us.

Facebook

Twitter

LinkedIn

Today is the first part in a two part episode on the issue of Trapped Customers. In the first episode on the subject we will define what we mean by Trapped Customers and explain some of the dangers. In our second episode we will look at some ways to confront the issue and turn the threats into potential wins for you and your customers.

We divided this issue up into two parts to keep each down to a reasonable time. Soon we will be announcing a webcast on this subject and explore the issue in greater detail. Even divided up, there is a lot of information here so hang on and get ready to learn.

Facebook

Twitter

LinkedIn

Today we are going to talk about something near and dear to my heart – an area of risk management. As an old project manager I am looking for ways to minimize risk to protect myself and my business or team. This is an area some may not normally thing about as risk management – but it absolutely is. Curious? Then hang on until after the cool bumper music to learn more.

Special guest today is Jimmy Quinn of Central Alabama Insurance

Facebook

Twitter

LinkedIn

Business Identity

How do you know if you have a business identity crisis?  How bad would it be if you did?  Learn more in this edition of Radiant Cast.

How do you think your customer feels when talking to your employees and they get different responses in either real answers or even in tone

Facebook

Twitter

LinkedIn

Is trust REALLY that important in the business environment? Can an organization perform whether it is there or not? Can a business grow? What would it look like in my team? And how do we know if or when we have it?

Facebook

Twitter

LinkedIn

Thank you for downloading and listening to Radiant Professional Services’ inaugural podcast – Radiant Cast. We cast a light on some of the challenges and pitfalls of business execution. Whether you are a business owner, business leader, manager or just someone who wants to climb the professional ladder – this podcast equips people with the soft skills and fill in the blanks that often exist for even the best business people.

Facebook

Twitter

LinkedIn