June 04, 2025

RS344: 12 Years to Overnight Success with Amar Ghose

47 minutes

What does it really take to lead a company for over a decade—and still be growing?

In this episode, Craig chats with Amar Ghose, founder and longtime CEO of ZenMaid, about the challenges, lessons, and evolution that come from running a SaaS company for 12 years. From market leadership and internal conflict to personal growth and productivity, Amar shares candid insights into the realities of long-term entrepreneurship.

Whether you're scaling a startup, feeling stagnant in your leadership role, or just wondering if AI is going to eat your SaaS lunch, this conversation delivers.

Highlights from Craig and Amar's conversation:

Transitioning from following trends to becoming a category leader

Navigating internal disagreements and managing tough decisions

Running a "benevolent dictatorship"—and why that sometimes works

How to deal with boredom, complacency, and staying sharp as a CEO

The productivity paradox: what being "productive" means at the top

Entertainment vs. distraction: protecting your focus

How coaching reveals your blind spots (and helps you evolve)

Staying out of cruise control—how to keep leveling up, year after year

Is AI a threat to SaaS companies, or a tool for growth?

Takeaways and Vision

Longevity in SaaS isn’t about coasting. It’s about evolving. Amar Ghose proves that staying in the game for 12+ years means embracing discomfort, sharpening your focus, and leading with intention. Whether you're one year in or a decade deep, this episode is a reminder: real leadership isn’t about avoiding boredom, it’s about leveling up through it.

Resources and Links from This Episode

ZenMaid – Amar’s SaaS for maid service businesses

Follow Amar on LinkedIn

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Connect with Craig on Twitter/X: @TheCraigHewitt

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