In this episode, Harry speaks with Justin Pappan, founder of EV Access, who discusses the inception and growth of his electric vehicle rental service based in Phoenix, Arizona. Three years since its founding, EV Access caters to both visitors and Uber drivers, offering flexible rental options and a focus on customer service. The conversation covers Justin's experiences as a Tesla owner, the operational challenges and strategies of managing an EV fleet, and the company’s future plans, including preparation for autonomous vehicle integration. Justin also delves into the insurance and financial aspects of fleet management, the advantages of Tesla's technology in tracking and maintenance, and innovative marketing tactics. Lastly, he touches on the potential for partnerships and the importance of being prepared for the shift to driverless vehicles.

• EV Access: https://evaccess.io/
• Justin Pappan's LinkedIn: https://www.linkedin.com/in/justin-pappan/

• 00:30 Introduction to Justin Pappan and EV Access
• 00:51 Personal Connection and Tesla Experience
• 01:40 Challenges and Solutions in EV Rentals
• 02:34 Business Model and Future Plans
• 03:42 Fleet Details and Market Strategies
• 06:27 Operational Insights and Customer Education
• 17:25 Financial Strategies and Vehicle Partnerships
• 24:47 Advice and Industry Insights
• 26:18 The Challenges of Creating Authentic Content
• 26:45 The Value of Real-World Experience in Online Courses
• 29:06 Navigating the Car Rental Market
• 30:45 Effective Marketing Tactics for Fleet Owners
• 33:51 The Importance of Diversifying Platforms
• 41:17 Tools and Strategies for Fleet Management
• 42:21 Insurance Challenges in the Ride-Share Industry
• 45:57 Preparing for an Autonomous Vehicle Future
• 50:06 Conclusion and Contact Information

• Listen to these podcasts mentioned in the show:
• RSG261: EV Fleet Charging With Bluedot - Martin Hamedani: https://directory.libsyn.com/episode/index/show/therideshareguy/id/32888257
• RSG139: Ed Walker on Managing Insurance for Shared Mobility Operators: https://directory.libsyn.com/episode/index/show/therideshareguy/id/15512057