In this episode, Jonathan Herbst, Matthew Gregory and Iain Hawthorn focus on the fast-approaching 31st October deadline for firms’ management bodies to have approved the implementation plan for the new Consumer Duty. We discuss how firms can prepare for the challenging deadline and how we can help with our Implementation Toolkit. For more resources on the Consumer Duty, visit: https://www.nortonrosefulbright.com/en/knowledge/publications/b0936dc1/consumer-duty