As part of the L&D Drop-In, Bena Saiyed walked us through her process for a Root Cause Analysis - allowing us to solve real problems and drive business impact.

There was a slight issue with Bena's sound, but hopefully you can still hear all the valuable advice!

Sign up for What The Fluff here: gethownow.com/wtf-bootcamp

Read Bena’s guide to a Root Cause Analysis: https://sites.google.com/view/bena-s/services/root-cause-analysis

Connect with Bena on LinkedIn: https://www.linkedin.com/in/bena-s/