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Babette Bensoussan discovered the immense value of consumer insights in the 1980s when she was working as a Communications Manager at Apple. Despite the fact that Apple discouraged its employees from conducting consumer research at the time, Babette quickly fell in love with customer intelligence (CI). To her, it was clear that CI serves as a basis from which to develop sound strategies, not only in business, but also in life.
From pioneering an emergent mode of intel collection and dissemination in the 1980s with video to shredding his CIA employee file and going corporate at Motorola, Joe draws from his time on the front “spy” lines in his books dedicated to fellow intel practitioners, adding a little fiction and anonymity to cover his tracks with entertaining tales.
“This is the time when we should be willing to do something different,” says London-born Suki Fuller, Founder of Miribure and Senior VP Europe of DC Analytics. Suki is an analyst with a unique, global outlook, as someone who has lived in the Middle East, China, America, and Europe--and that has made her an invaluable asset in the tech world and beyond. In this episode of Running Into the Fog, she talks with the Jo Bros about how we need to shift our outlook on a global scale to truly prepare for the future.
Engineers are always saying “build back better.” But in this episode, Suki asks, “Why do we need to build back?” For Suki, the only way forward is to “build better,” period. We don’t need to follow the status quo, when there are better, more environmentally, fiscally, and culturally friendly ways to build our world. As she says, “It’s time to hand it off to the new guard. It’s time to look beyond the past and see what can happen in the future.”
Tune in for a global look at the pandemic, Brexit, technology, and much more--and how we can use data and intelligence to take a holistic view and create a better path forward.
Quotes
Links:
Twitter: @SukiFuller
LinkedIn: Suki Fuller
Instagram: @SukiFuller
https://aurorawdc.com/
Arik JohnsonLinkedIn - https://www.linkedin.com/in/arikjohnson/
Derek JohnsonLinkedIn - https://www.linkedin.com/in/derek-johnson-cfa-190893/
Terry Thiele joins the Jo Bros this week and reveals he is writing a book, with a working title Our Fourth Age, a Story for My Grandchildren, trying to dissect the human population from 200,000 years ago to 10,000 years ago. Terry says the purpose of his manuscript is to explore what those destabilizing changes are and whether homo sapiens can cope--whether we’ve got a future. The way I went at it was to break the history of our species into 4 ages.
Thiele begins the discussion stepping into the past of the human population; when we were hunter gatherers. Thiele would argue that we have a set of instincts that are irreducible and that are irreversible. When we tend to perceive fear we over react to it, and we have a better chance of surviving if we are in a group. We are also desperate to have a good standing ‘status’ in a group to survive. We are curious, in a sense pertaining to what we don't know, and understand the unknown before it gets us by the throat.
Our pursuit of knowledge is driven to protect us. Thiele talks about present day time depth, and the difference between the current generation and ‘boomers’, and what at this time can be passed down for further learning, in relation to how past generations have left the future with tools and resources to evolve as a population.
In conversation of human nature and the basic needs of an individual, Thiele breaks it down as four needs:
As Thiele reaches the end of his manuscript, his revelation is that the next generation has failed to seek the necessary degree of change from the previous generation, looking to see how things will change as we evolve as a population.
Arik and Thiele discuss the means of production and the booming manufacturing renaissance that may be coming, and the new predominant currencies that have surfaced such as crypto currency and the like. Thiele points out that based on UN data, the global population will decline, while opposing data suggests the population will top out in our lifetime, globally speaking.
Discussing the economic and population causes and effects of Eastern Europe versus Japan or Korea, it is difficult to see what the global economic environment will look like in the future. In Thiele’s manuscript, he hypothesizes a few scenarios of how this may play out. Thiele hopes that his manuscript brings a healthy discussion as to how the world will look in our future.
This episode discusses not only the history of the human population, but how these trends may affect the future. Tune in this week for an insightful conversation with Arik and Derek Johnson, and their long time friend and colleague, Terry Thiele!
Quotes:
Links:
How to get in touch with Terry: LinkedIn https://www.linkedin.com/in/tvthiele/
https://aurorawdc.com/
Arik JohnsonLinkedIn - https://www.linkedin.com/in/arikjohnson/
Derek JohnsonLinkedIn - https://www.linkedin.com/in/derek-johnson-cfa-190893/
After spending 12 years as the Director of Competitive Intelligence at the same law firm, Zena Applebaum had seen it all. She felt more comfortable than ever in the position, but with this comfort came a stagnancy that stifled her ability to learn and grow. Zena’s ever-present curiosity inspired her to venture into the fog and start a new role at Thomson Reuters. Although she admits that it took her over 8 months to fully understand the nuances and tactics necessary to succeed in this position, this change was just the type of challenge that she needed to bring new meaning to her life.
Zena’s journey has had no shortage of twists and turns. An expert in competitive intelligence, Zena has also taught several college-level courses, authored a book, and served on the board of the Special Library Services (SLA) for several years. These diverse experiences have allowed Zena to master her target market, develop her people skills, and learn the tactics necessary to thrive in her various roles – three things that, according to Zena, are critical for success.
On this week’s episode of Running Into the Fog, the Jo Bros speak with Zena about her personal journey to success and the crucial life lessons she learned along the way. From chaotic COVID households to the unique qualities of librarians to the fundamental differences between theory and practice, you won’t want to miss out on this engaging conversation about navigating the challenges life throws our way.
Quotes
Links
Zena Applebaum Twitter – https://twitter.com/zappleci?lang=en
https://aurorawdc.com/
Arik Johnson LinkedIn - https://www.linkedin.com/in/arikjohnson/
Derek Johnson LinkedIn - https://www.linkedin.com/in/derek-johnson-cfa-190893/
Gilberto Gandra, Founding Partner @ RadiusVC has a mantra: “Invest in things that change the world.” Gilberto’s career has always been mission-driven, from work in animal welfare to relationship building to a life-long commitment to diversity and inclusion. In this episode of Running Into the Fog, Gilberto talks with the Jo Bros about the impact of Covid on the pet industry, his view of intentional diversity in the startup world, and why he calls himself a “relationship strategist.”
Everyone ran into the fog during Covid, but for Giberto, the pandemic brought a bit of good luck. Just before Covid, he started working for a startup called Adopet, which provides a SaaS solution for animal shelters to streamline adoption. With Covid, shelters wanted to ditch old paper processes, and every family in America suddenly wanted a puppy. As a result, Adopet took off.
But Gilberto isn’t just talking about animals in this episode. He always talks about the importance of investing in global, diverse problems - which he does as part of his work with the venture capital fund RadiusVC. Gilberto believes in the power of relationships to impact your life - and venture capital is the ultimate financial relationship with marginalized founders who need financial support.
Tune in this week to hear Gilberto’s value-driven approach to finding work and people you love - and how that has changed his life.
Quotes
Links
https://www.linkedin.com/in/gilberto-gandra/
https://aurorawdc.com/
Arik JohnsonLinkedIn - https://www.linkedin.com/in/arikjohnson/
Derek JohnsonLinkedIn - https://www.linkedin.com/in/derek-johnson-cfa-190893/
Foggy times come for all of us. Times when we aren’t certain where we are headed, when we can’t see what’s next. Globally, we are in the middle of one right now. In this introductory episode, hosts Arik and Derek Johnson talk with their long-time friend and consultant Jeff Meyer, about how to run into the fog -- something they are deeply familiar with as leaders in the competitive intelligence industry, where the goal is to use data to “outfit people for the path ahead.”
Jeff is a master of moving forward through uncertainty -- hence his tagline and the name of his podcast, “Move Forward Anyway.” Jeff shares his experience of working as a consultant with both brothers for their company Aurora WDC, to help them learn how to run into the fog together.
Tune in to hear Jeff speak about fear, uncertainty, collaboration, curiosity, and the power of moving from “expert to experiment” in the inaugural episode of Running into the Fog.
Quotes
Links
Facebook: jeffmeyer222
Twitter: jeffmeyer22
LinkedIn: jeffmeyer22
Instagram: jeffmeyer22
https://aurorawdc.com/
Arik JohnsonLinkedIn - https://www.linkedin.com/in/arikjohnson/
Derek JohnsonLinkedIn - https://www.linkedin.com/in/derek-johnson-cfa-190893/
“I don’t really separate out strategy from tactics from execution,” says August Jackson, Senior Director of Market and Competitive Intelligence at Deltek. As a leader in competitive intelligence (CI), August takes a holistic approach to his work, and believes in the tension between executing day-to-day and taking that big picture look at what CI can do, and where it’s going.
In this episode of Running into the Fog with the Johnson brothers, August talks about the balance of industry expertise with CI expertise, and how having that deep knowledge of an industry (like SaaS or pharmaceuticals) is necessary to really understand the full capacities of CI. He also talks about another specialized community: small business owners. “I think there’s an opportunity for my profession to go much deeper into the small business market,” August says. As the foundation of our national and global economy, August is passionate about what CI can do for small business, without breaking the bank.
Tune in this week for a look at where CI is going, and a few stories of entrepreneurship (and friendship), on this episode of Running into the Fog.
Quotes:
Links:
August Jackson - Senior Director, Market and Competitive Intelligence
Fellow, Council of Competitive Intelligence Fellows
Social Media handles (e.g. Twitter, LinkedIn): @8of12 on Twitter; https://www.linkedin.com/in/augustjackson/
https://aurorawdc.com/
Arik JohnsonLinkedIn - https://www.linkedin.com/in/arikjohnson/
Derek JohnsonLinkedIn - https://www.linkedin.com/in/derek-johnson-cfa-190893/
“Clearing out the fog is about using facts,” says Marie Mansheim, truth-teller and manufacturing consultant who works with companies across industries (and the globe) to find the best practices for their business. In this episode of Running into the Fog, the Jo Bros are talking with Marie about the power of data to guide decision-making, and how she has supported her clients during Covid as they navigate the see-saw of loss and sales that is plaguing the manufacturing world right now.
For Marie, being successful is about looking at competitive intelligence data and laying out all the options in a way that is not only unbiased, but stretches beyond the conventions of the industry. She encourages clients to look at best practices across industries -- because why would we not want to bring in those fresh ideas? She helps manufacturers look at everything from security to automation to company culture, with a focus on smart decision-making that doesn't keep your company stuck in the weeds.
Tune in this week for a practical guide on how to make smart change, even in an uncertain world. You’ll hear about analysis paralysis, FOMO, and so much more in this episode of Running into the Fog.
Quotes:
32:30 – “People get hemmed into ‘This is where I have to go because I’ve always done it that way.’ You have to say ‘Other options are available to you. You may not choose them, but they’re available.’ So, really helping them figure out …. what they are willing to invest in, what they aren’t willing to invest in, and where they want to go as a business owner, too.” (32:07-32:38)
34:56 – “Clearing out the fog is about using facts.” (34:57-35:00)
Links:
Twitter: MMansheim
LinkedIn: linkedin.com/in/mariemansheim
https://aurorawdc.com/
Arik JohnsonLinkedIn - https://www.linkedin.com/in/arikjohnson/
Derek JohnsonLinkedIn - https://www.linkedin.com/in/derek-johnson-cfa-190893/
Here is a sample episode featuring one of our guests, Jeff Meyer.
Links:
Facebook: jeffmeyer222
Twitter: jeffmeyer22
LinkedIn: jeffmeyer22
Instagram: jeffmeyer22
https://aurorawdc.com/
From the publisher's feed