One of the biggest complaints RV owners have is their experiences with RV service centers. They don't like the slow turn-around times, and there's ample reason to suspect expertise and training are inadequate. A big issue... not enough available and trained RV Technicians.

Well, Princess Craft RV, home of the RV Small Talk Podcast, has brought in RV Service expert and trainer, Bruce Heidelmark, from Dealer Pro Training, to train up our service department to really meet our customers' needs. While here, we nabbed Bruce for a quick interview on the RV Small Talk Microphones!

Also featured this week is Princess Craft service manager, Cody Kneupper. He's joined us in past episodes, but this go around he's helping to host the episode while Lindsay and PJ are enjoying some family time over Spring Break. So, welcome to the 122nd episode of the RV Small Talk Podcast!

RV Small Talk Podcast Website: https://rvsmalltalk.com

Princess Craft RV Website: https://princesscraft.com

Dealer Pro Training: https://dealerprotraining.com/