• Scott introduces Ryan Hiss from Better Engineering, highlighting their expertise in industrial washers.
• Scott suggests an on-site conversation with Ryan to discuss industrial washers further.

• Scott discusses the role of AI in business and emphasizes the importance of human interaction in maintaining trust and engagement.
• Scott argues that companies need to tell their stories with a human face to build trust and authenticity.
• Scott shares his experience of creating content that reflects the human side of business.
• Scott encourages listeners to reach out to Industrial Talk for help in telling their stories effectively.

• Scott introduces Ryan Hiss, VP of Sales and Marketing at Better Engineering, and discusses his background.
• Ryan shares his journey from Baltimore to California, his education, and his career in software sales before joining Better Engineering.
• Ryan talks about his father's retirement and his role in taking over the family business.
• Ryan provides a brief history of Better Engineering, founded in 1960 by his grandfather, and its evolution over the years.

• Ryan explains Better Engineering's focus on industrial wash systems, also known as aqueous parts washers.
• Better Engineering offers a variety of wash systems, including small parts washers, conveyor washers, rotary basket washers, and custom units.
• Ryan highlights the company's work with major space, aerospace, automotive, and food and pharmaceutical OEMs.
• Ryan discusses the importance of cleanliness in manufacturing and the role of industrial washers in maintaining quality control.

• Ryan explains the need for high-throughput wash systems in automotive and aerospace manufacturing.
• Better Engineering's systems are designed to meet specific cleanliness standards and are tested using standard equipment.
• Ryan discusses the flexibility of Better Engineering's wash systems, which are modular by design to accommodate different customer requirements.
• Ryan shares examples of how Better Engineering modifies existing systems to meet new application needs.

• Ryan talks about the use of sensors in Better Engineering's wash systems to monitor and maintain equipment.
• Better Engineering collects data on various parameters, such as vibration, temperature, and chemistry concentration, to ensure optimal performance.
• Ryan explains the importance of traceability in food and pharmaceutical industries, where data is used to track and verify cleanliness.
• Better Engineering provides interfaces to send data to customers' SCADA systems or offers their own UI for data reporting.

• Ryan discusses the company's focus on automation and the integration of sensors and data collection in their wash systems.
• Better Engineering is expanding its work in the food and pharmaceutical industries, where automation is increasingly important.
• Ryan highlights the challenges of cleaning large containers by hand and the benefits of automating this process.
• Better Engineering aims to improve efficiency, reduce labor costs, and ensure consistent cleanliness in manufacturing.

• Ryan provides contact information for Better Engineering, including email and phone number, and encourages listeners to connect on LinkedIn.
• Scott thanks Ryan for the conversation and emphasizes the importance of telling the human story in industry.
• Scott invites listeners to reach out to Industrial Talk for more information and to schedule on-site interviews.
• The podcast concludes with a reminder of the importance of human interaction and storytelling in industrial manufacturing.

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