<p>Retail stores have unique opportunities to personalize a shopper's experience, but what do those look like? Understanding shopper habits is step one and the easiest in terms of data gathering.  Using omni-channel approaches to reach them where they are is step two and much more challenging.</p>

Retail stores have unique opportunities to personalize a shopper's experience, but what do those look like? Understanding shopper habits is step one and the easiest in terms of data gathering. Using omni-channel approaches to reach them where they are is step two and much more challenging.

<p>Retail stores have unique opportunities to personalize a shopper's experience, but what do those look like? Understanding shopper habits is step one and the easiest in terms of data gathering.&nbsp; Using omni-channel approaches to reach them where they are is step two and much more challenging.</p>

S01 Episode 02: Brent Oakley | Custom Customer Experiences in Retail

Welcome to The Retail Shift – a brand new podcast where we’re discussing current retail trends and uncovering the shifts and challenges today’s retailer faces. Every week, we’ll sit down with a different retail expert to discuss what is new  in technology, customer expectations, and consumer demand. Join us as we get in the weeds and find out what advice they have that makes today’s retailers successful. Tune in because if there’s one thing we can all agree on, it’s shift happens.

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Technology

Management

Welcome to The Retail Shift – a brand new podcast where we’re discussing current retail trends and uncovering the shifts and challenges today’s retailer faces. Every week, we’ll sit down with a different retail expert to discuss what is new in technology, customer expectations, and consumer demand. Join us as we get in the weeds and find out what advice they have that makes today’s retailers successful. Tune in because if there’s one thing we can all agree on, it’s shift happens.

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S01 Episode 02: Brent Oakley | Custom Customer Experiences in Retail

S01 Episode 02: Brent Oakley | Custom Customer Experiences in Retail