The Retail Shift

Mitch Black discusses the impact and importance of retail employee training with Daniel Craig, Director of Learning and Development at Prime Communications and Mike Mendelson, Chief Learning Officer at Skale.

Mike Mendelson was a high school math teacher who figured out not only what the classroom of the future should look like but how enable it. He went on to utilize these unique insights to become the most prolific L&D professional at Nvidia, training over 250k developers on deep learning technical content. He's now the Chief Learning Officer for Skale, who utilizes his core insight to create effective internal training for companies of all sizes, with a core focus on retail.  

Oleg Kleyman, COO of B2B Soft, joins Mitch Black to discuss the impact that the digital transformation is having on the retail experience. While COVID-19 may have acceleration the adoption of digital interactions, Oleg shares the importance of understanding how the digital and in-person consumer experience should be woven together.

Mitch Black and Gary Cohen, CEO of Cova, dive into the similarities found between the cannabis and wireless industry and how the lessons learned in wireless retail will benefit the cannabis retail industry.

Gary Cohen is a pioneer in 3 new huge industries: cellular, data analytics and cannabis. Since commercial launch in Nov 2017, Cova has quickly become the thought leader and innovator in each of its targeted markets. Integrity, expertise and a focus on compliance have been key to our rapid success in this exciting new space.

This week's guest is Krista Raymer with Vetrina Group, which is a full-service retail development, and retail operations company that uses technology and retail expertise to make the experience of opening and operating stores fast, convenient, and transparent.

The Retail Shift is presented by Shiftlab, a leading sales-based scheduling software platform focused driving sales and optimizing labor in specialty retail, we are moving into the cannabis retail space.

This weeks guest is Aaron Trahan with Headset.io, which puts state-of-the-art data technology in the hands of cannabis retailers and producers, to bring business strategy and customer needs down to earth.

The Retail Shift is presented by Shiftlab, a leading sales-based scheduling software platform focused driving sales and optimizing labor in specialty retail, we are moving into the cannabis retail space.

David Cherrie, CEO of Arcade, joins Mitch Black, CEO of Shiftlab, to how to Win in Wireless Retail in 2021 by Engaging and Optimizing a Winning Workforce.

In this podcast they cover:

• Trends that impacted wireless retail in 2020
• Lessons learned from digging into the data
• How wireless retailers can maximize engagement & performance strategies

Brian Pascoe, SVP of Strategic Sales at Verizon Wireless, shares his vision for the immersive retail experience that extends beyond the in-person transactions. Building the long-term customer connection has to be the goal of any organization wanting to succeed in retail.

Mike Dano is Light Reading's Editorial Director, 5G & Mobile Strategies. He has covered the wireless industry as a journalist for almost two decades, first at RCR Wireless News and then at FierceWireless.

Mitch Black and Mike Dano unpack the impact 5G will have on consumers and the opportunity it gives the carriers as they upgrade the infrastructure to support the new and emerging standards.

Jeff Moore is Principal of Wave7 Research, a wireless research company that covers U.S. postpaid and prepaid competition, as well as smartphone competition and fixed wireless competition.  Wave7 Research is the leading firm in terms of wireless retail coverage. 

Jeff Moore has over 20 years of telecom industry experience and from 2006-2015, Jeff was the lead official responsible for gathering competitive intelligence for Sprint and was Chairman of Sprint's Competitive Intelligence Roundtable.

Andrew is the CEO of MINT and visionary in the successful practices in retail for the last several decades.    In his role as CEO, he leads the MINT team of experts with creating smart, experiential environments for retailers throughout the world. 

In addition to his role as CEO of MINT, Andrew sits on several boards and has been a panelist at many industry events.