The Retail Shift

Point of sale solutions have played a vital role in the evolution of wireless retail. Eric Stachowski, President of iQmetrix, provides insights into the shift and small business taking advantage of e-commerce to compete against larger retailers. 

Success comes from having invested employees and evolving the organization over time. These are tall orders in the current climate and the organizations who take the time to hire quality, team players and create a process to adjust their business are able to easily avoid disruption. 

Retail stores have unique opportunities to personalize a shopper's experience, but what do those look like? Understanding shopper habits is step one and the easiest in terms of data gathering.  Using omni-channel approaches to reach them where they are is step two and much more challenging.

Wireless providers have different explanations for what 5G actually is and what it will mean for you and your service. Industries including, health and wellness, apparel, and automotive are looking to see how they can provide unique offerings around 5G. Creating a seamless experience for customers is the forefront of this push and will drastically change the landscape in the coming years. 

Welcome to The Retail Shift – a brand new podcast presented by Shiftlab where we're discussing current retail trends and uncovering the shifts and challenges today's retailer faces.

Every week, we'll sit down with a different retail expert to discuss what is new in technology, customer expectations, how to create consumer demand and create a great work environment for employees.

Join us as we get in the weeds and find out what advice they have that makes today's retailers successful. Tune in because if there's one thing we can all agree on, it's shift happens.