<p>Oleg Kleyman, COO of B2B Soft, joins Mitch Black to discuss the impact that the digital transformation is having on the retail experience. While COVID-19 may have acceleration the adoption of digital interactions, Oleg shares the importance of understanding how the digital and in-person consumer experience should be woven together.</p>

Oleg Kleyman, COO of B2B Soft, joins Mitch Black to discuss the impact that the digital transformation is having on the retail experience. While COVID-19 may have acceleration the adoption of digital interactions, Oleg shares the importance of understanding how the digital and in-person consumer experience should be woven together.

S01 Episode 23: Oleg Kleyman | Addressing the Whole Consumer Experience

Welcome to The Retail Shift – a brand new podcast where we’re discussing current retail trends and uncovering the shifts and challenges today’s retailer faces. Every week, we’ll sit down with a different retail expert to discuss what is new  in technology, customer expectations, and consumer demand. Join us as we get in the weeds and find out what advice they have that makes today’s retailers successful. Tune in because if there’s one thing we can all agree on, it’s shift happens.

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Technology

Management

Welcome to The Retail Shift – a brand new podcast where we’re discussing current retail trends and uncovering the shifts and challenges today’s retailer faces. Every week, we’ll sit down with a different retail expert to discuss what is new in technology, customer expectations, and consumer demand. Join us as we get in the weeds and find out what advice they have that makes today’s retailers successful. Tune in because if there’s one thing we can all agree on, it’s shift happens.

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S01 Episode 23: Oleg Kleyman | Addressing the Whole Consumer Experience

S01 Episode 23: Oleg Kleyman | Addressing the Whole Consumer Experience