Performance-based scheduling is a big advantage for companies who choose to adopt a strategic approach to scheduling. Companies who have adopted it have been extremely underserved with technology to support the process. In this episode of The Retail Shift, we talk to the President and COO of Shiftlab, Devin Shrake, about why he started Shiftlab, what predictions and shifts he is seeing in the wireless retail space, what he's learned from starting a company, and so much more.