In this episode we talk with Johannes Thomas (MD & CRO) of Trivago about his personal travel bookings habits, what he feels are hotels biggest challenges today, metasearch, and a range of other interesting topics.

Chapters: 

0:50 Operational Memories & Challenges 

5:09 Personal Booking Habits 

9:09 Hotels Optimising their direct channel 

13:34 Centralised Hotel Solutions 

17:43 Kayak, Google, TripAdvisor & Trivago - Is there a difference? 

22:32 AI's Future Influence 

27:01 From Operations to Technology