techtalk.travel

Die neue Ausbildungsordnung ist nun fast 1 Jahr live.

Dietlind Maaß, Hoteldirektorin des Flussbett Hotels und Arete Schäffler, Human Ressources Manager des Steigenberger Hotel München und Mitglied im Expertenkreis HR & Employerbranding sprechen gemeinsam mit unserem Moderator Sascha Dalig, Regional Director Central Europe der Wyndham Hotels & Resorts und ebenfalls Mitglied im selbigen Expertenkreis über Chancen die sich für Individual- und Kettenhotels ergeben und blicken auf die ersten Prüfungen in diesem Jahr (2024). Themenschwerpunkte wie die Tatsache, dass Auszubildende keine billigen Arbeitskräfte sind und Inklusion finden ebenfalls ihren Platz in dieser unterhaltsamen Ausgabe der #happyhour

The HSMA Happy Hour [In German] - that’s the podcast series that we are co-hosting together with our friends from HSMA Germany - the hotel association with more than 1.500 members from the German-speaking hotel market.

HSMA will use this format to regularly discuss current trends and developments in the hotel industry, and share exclusive insights and knowledge from their various expert circles and best practices from their members.

Visit hsma.de for more information.

RELATED CONTENT.

EXPLORE FURTHER.

Jan Albers from The Chedi Lustica Bay, Montenegro, joins Co-Hosts Rita Machado(Great Hotels of the World & Guestcentric) and André Baljeu (techtalk.travel) for this COLLECTIVE #hotelierPulse session to discuss the latest The Hotelier Pulse Report findings. They will discuss what implications Jan sees for hotel and travel markets, the commercial strategies for hotels, and more.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric. Pedro joins André Baljeu, and with their changing guests they discuss the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Pedro Colaco (Great Hotels of the World & Guestcentric) and André Baljeu (techtalk.travel) discuss the latest The Hotelier Pulse Report findings. They discussed that despite economic fears of a 2023 recession, the hospitality industry still defies expectations and posts strong numbers. How travel demand, while currently robust, may be impacted if companies need to cut costs in the face of a worsening economic outlook and cover how the industry should continue to focus on efficiencies at the hotel and corporate levels, prioritising customer experience, analytics and automation.

If you prefer tuning in to the podcast version, find it here, and on all main Podcast platforms. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Friederike Winkowski (h2c GmbH), Christin Haensel (h2c GmbH), Jens Egemalm (Pandox), and Angelika Viebahn (Althoff Hotels) joined host André Baljeu (techtalk.travel) to discuss the findings and implications of h2c's recent Global Hospitality Study, and how Hotel Distribution Trends are developing in the hotel industry. In this session they came together to share their expertise and to discuss aspects such as:

This COLLECTIVE #hospitalitydistribution session was streamed live on Linkedin and Youtube on 24th January 2023.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience, here.

The COLLECTIVE sessions are co-hosted by techtalk.travel and our members. The hotel industry's open sessions for all industry stakeholders facilitating exchange, relationship-building, and knowledge transfer, inviting the community to actively take part by adding their questions and views, too.

About COLLECTIVE #RevMarketingAutomation, co-hosted with Userguest

About COLLECTIVE #HotelierPULSE, co-hosted with Guestcentric and Great Hotels of the World

About COLLECTIVE #MICEBEAT, co-hosted with Great Hotels of the World

To all COLLECTIVE sessions Video l Podcast

Three industry experts joined the roundtable discussion on Sustainability, sharing their views and perspectives:

As part of the session the winners of the Great Hotels of the World Sustainability Awards were announced, which consists out of 4 different categories:

- This COLLECTIVE #SusainabilityBEAT session was streamed live on Linkedin and Youtube on 19th January 2023.

Monika Krauthahn (Sustainability Catalyst in Hospitality Consultant), Jack Marczewski (Event Director The Meetings Show & Sustainable Events Course), Paulo Figueiredo (COO at Onyria Group) joined host Rita Machado (Great Hotels of the World) to discuss and share their insights.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience, here.

The COLLECTIVE sessions are co-hosted by techtalk.travel and our members. The hotel industry's open sessions for all industry stakeholders facilitating exchange, relationship-building, and knowledge transfer, inviting the community to actively take part by adding their questions and views, too.

About COLLECTIVE #RevMarketingAutomation, co-hosted with Userguest

About COLLECTIVE #HotelierPULSE, co-hosted with Guestcentric and Great Hotels of the World

About COLLECTIVE #MICEBEAT, co-hosted with Great Hotels of the World

To all COLLECTIVE sessions Video l Podcast

Revenue Marketing Automation (RMA) - How do hotels know which strategies to apply and when? How to boost demand strategically on specific dates? How to apply revenue strategies to brand.com and how to create visibility of revenue strategies via the hotel website?

That’s discussed in this 3rd COLLECTIVE #RevMarketingAutomation session, which was streamed live on Linkedin & Youtube on 15 December 2022.

Erik Muñoz (Userguest), Daniela Hupfeld (Pierre & Vacances), and Daniella Boeken (Ruby Hotels) joined host André Baljeu (techtalk.travel) to discuss and share their insights.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience, here.

Userguest is a Member of techtalk.travel.

The COLLECTIVE sessions are co-hosted by techtalk.travel and our members. The hotel industry's open sessions for all industry stakeholders facilitating exchange, relationship-building, and knowledge transfer, inviting the community to actively take part by adding their questions and views, too.

About COLLECTIVE #RevMarketingAutomation, co-hosted with Userguest

About COLLECTIVE #HotelierPULSE, co-hosted with Guestcentric and Great Hotels of the World

About COLLECTIVE #MICEBEAT, co-hosted with Great Hotels of the World

To all COLLECTIVE sessions Video l Podcast

Heiko Rieder from Hirmer Hospitality joined Co-Hosts Pedro Colaco (Great Hotels of the World & Guestcentric) and André Baljeu (techtalk.travel) to discuss the latest The Hotelier Pulse Report findings. They discussed what implications Heiko sees for hotel and travel markets regarding international leisure travel and the growing interest around the performance of GDS in 2023.

If you prefer tuning in to the video version, find it here, and on our YouTube Channel. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Benchmarking will wrap up the Revenue Performance Principles series, co-created with Expedia Group, by demonstrating how hotels may use benchmarking to compare their revenue performance with the local market and specific competitors.

What role does historical data play in benchmarking?

Why is measuring the effectiveness of your revenue strategy important for hotels?

What are important KPIs that smaller hotels should focus on?

What are the different types of hotel benchmarking?

What signs should hotels look out for to determine when to adjust and adapt?

How to analyze data to convert useful insights.

Ms. Xuereb joined Loews Hotels in 2013 as Vice President of Revenue Management after successfully running her own consultancy for more than three years. Her company assisted with revenue management, pricing, and distribution strategies to independent hoteliers and small hotel groups such as Dorchester Collection, Small Luxury Hotels of the World, Rosewood Hotels & Resorts, Morgans Hotel Group, and Viceroy Hotels and Resorts.

She spent 17 years in total with The Ritz-Carlton Hotel Company and Marriott International, holding several senior Revenue Management positions at the Regional, Area, and Property levels, including Vice President of Revenue Management, International, where she oversaw the yield strategies of 34 Ritz-Carlton and Bvlgari Hotels in Europe, the Middle East and Asia.

Connect with Monica on LinkedIn.

Headquartered in New York City, Loews Hotels owns and/or operates 27 hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards to delight guests with exciting, approachable, and local travel experiences.

During his career, Vikram has delivered portfolio-wide audits, asset turnaround strategies, and other high-level consulting services to real estate investment funds and property management groups across the globe. His strategies have helped power some of the biggest and most successful hotel equity turnaround deals in the last decade. Vikram is also a big supporter of small businesses and is passionate about giving small hoteliers access to world-class strategies to help them thrive.

Vikram authors the popular hospitality and travel marketing strategy blog at “Words of Vikram.com.” He has been quoted in publications such as the New York Times and Travel Weekly. 

Vikram is a frequently requested speaker at industry conferences. Former hosts include the US Department of Commerce, American Express Travel, American Hotel & Lodging Association, Arabian Travel Market, and Airbnb. He is a perennial favorite of audience members and clients everywhere because he communicates clearly, loves to answer questions, and emphasizes action-oriented strategies.

Connect with Vikram on Linkedin.

Before joining Expedia Group, Chris was a Director of Revenue with Accor Hotels. Chris completed his bachelor’s degree in Hotel, Restaurant, and Institutional Management from The Pennsylvania State University. In addition, he holds a Certificate in Hotel Revenue Management from The School of Hotel Administration, Cornell University.

Connect with Chris on Linkedin.

Expedia Group, Inc. companies power travel for everyone, everywhere, through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. The Expedia Group family of brands includes Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

Expedia Group is a Founding Member at techtalk.travel

Also make sure to find these supporting content elements of the editorial Adopting Revenue Management Principles - Hotel Benchmarking:

And also find the first and second editorial of this series discussing Revenue Performance Principles:

To all techtalk.travel editorials

These industry experts joined Carolin Brauer, CEO at QR Quality Reservations, to discuss these questions and share their views on them:

You can read more about the "Redebedarf" QR industry event here.

Tune in to the podcast [in German] and hear about the expert's takes on current trends and developments impacting the hospitality industry.

Tobias Warnecke, Geschäftsführer beim Hotelverband Deutschland (IHA), teilt in dieser Folge mit Anna Heuer, Verbandsgeschäftsführerin des HSMA Deutschland e.V., seine Erfahrungen und sein Wissen zu diesem Thema.

Das Thema Payment hält Hoteliers immer wieder “auf Trab”. Spätestens nach der Einführung der PSD2 beschäftigt sich jedes Unternehmen innerhalb unserer Branche mit diesem Thema - so auch die Online Travel Agencies (OTAs), die sich immer wieder spannende Möglichkeiten einfallen lassen, die Kommunikation und Interaktion mit den Hotel-Gästen mehr und mehr auf ihre Seite zu ziehen.

Tobias und Anna unterhalten sich über Chancen und Risiken auf diesem Gebiet und geben einen Überblick über den aktuellen Stand der Entwicklungen im Bereich Payment.

The HSMA Happy Hour [In German] - that’s the podcast series that we are co-hosting together with our friends from HSMA Germany - the hotel association with more than 1.500 members from the German-speaking hotel market.

HSMA will use this format to regularly discuss current trends and developments in the hotel industry, and share exclusive insights and knowledge from their various expert circles and best practices from their members.

Visit hsma.de for more information.

RELATED CONTENT.

EXPLORE FURTHER.