techtalk.travel

How can these help hotels and venues with regards to Marketing and Sales? What are other use cases of Metaverse in the Hospitality Industry? What are the Commercial Opportunities? Is the Metaverse replacing the MICE hotels and venues? 

- That's discussed in this COLLECTIVE #MICEBEAT session, which was streamed live on Linkedin and Youtube on 25th October 2022.

Iulia Popescu, Director Of Event Management at JW Marriott Bucharest Grand Hotel and Feray Özcan, Senior Business Development Manager at Allseated Europe joined Co-Hosts Rita Machado from Great Hotels of the World and our Lea Jordan to share their insights, and to discuss with the techtalk.travel community.

The Collective #MICEBEAT sessions are informal live think tanks focusing on the Meetings & Events industry’s future. Taking stock of where we as an industry are, where we need to go, and how we will get there, co-hosted by Rita Machado, Vice President Sales and Marketing at Great Hotels of the World, and Lea Jordan, Co-Founder at techtalk.travel. Providing a platform for the hospitality industry to exchange knowledge, pollinate ideas and connect.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

Read more about the COLLECTIVE #MICEBEAT live sessions here, and make sure to join the upcoming ones too.

Rajesh Vohra from Sarova Hotels joined Co-Hosts Rita Machado (Great Hotels of the World & GuestCentric) and André Baljeu (techtalk.travel) for this COLLECTIVE #hotelierPulse session to discuss the latest The Hotelier Pulse Report findings. They discussed what implications Rajesh sees for hotel and travel markets, the commercial strategies for hotels, and more.

If you prefer tuning in to the video version, find it here, and on our YouTube Channel. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are usually co-hosted by Pedro Colaco, CEO at Great Hotels of the World and GuestCentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Revenue Marketing Automation (RMA) - What does it mean? And how to apply the concept of RMA to hotel websites?

Erik Muñoz (Userguest), Eva Kaminski (MEININGER Hotels), and Tobias Köhler (BIG MAMA Hotels & HSMA Deutschland) joined host Lea Jordan (techtalk.travel) to discuss and share their insights.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience, here.

Userguest is a Member of techtalk.travel.

The COLLECTIVE sessions are co-hosted by techtalk.travel and our members. The hotel industry's open sessions for all industry stakeholders facilitating exchange, relationship-building, and knowledge transfer, inviting the community to actively take part by adding their questions and views, too.

About COLLECTIVE #RevMarketingAutomation, co-hosted with Userguest

About COLLECTIVE #HotelierPULSE, co-hosted with Guestcentric and Great Hotels of the World

About COLLECTIVE #MICEBEAT, co-hosted with Great Hotels of the World

To all COLLECTIVE sessions Video l Podcast

Die HSMA Expertenkreis Mitglieder Isabell Kunert, Inventory & Distribution Manager at Meininger Hotels, Imke Rapp, Leitung strategischer Verkauf, Dorint Hotels & Resorts Schweiz und HSMA Fachvorstand Distribution & Revenue Management Wilhelm (Wilko) K. Weber, Partner at SHS Swiss Hospitality Solutions teilen ihre Einschätzungen, Erfahrungswerte und Wissen in dieser Episode.

Erfahrt mehr darüber, warum sich Hotels mehr und mehr von gewissen Kanälen verabschieden und welche Auswirkungen dies hat, welche Einflüsse China mittlerweile auf die europäische Hotelwelt hat, wie relevant die Auswahl des Hotel Technology Stacks in Bezug auf Abhängigkeiten zu anderen Märkten ist und welche Gefahr eine komplette Ausrichtung am Property Management System (PMS) bedeutet. Selbstverständlich ist auch das Thema Online Travel Agencies (OTAs) / Direktvertrieb dabei und wird von unterschiedlichen Seiten beleuchtet.

The HSMA Happy Hour [In German] - that’s the new podcast series that we are co-hosting together with our friends from HSMA Germany - the hotel association with more than 1.500 members from the German-speaking hotel market.

HSMA will use this format to regularly discuss current trends and developments in the hotel industry, and share exclusive insights and knowledge from their various expert circles and best practices from their members.

Visit hsma.de for more information.

RESOURCES

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Aspects discussed in this episode: What is the importance of Demand Forecasting for small and independent hotels? What Demand Forecasting Methods can hotel operators apply? What Tools and Technology can hoteliers and lodging operators leverage for Demand Monitoring and Data Collection? What is the difference between the three main types of demand forecasting? What are the current post-Covid budgeting challenges hoteliers are facing, and more.

Resources mentioned in the Conversation

Traveler Value Index: 2022 Outlook l Travel Trend Report l Q1 2022

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Ms. Xuereb joined Loews Hotels in 2013 as Vice President of Revenue Management after successfully running her own consultancy for more than three years. Her company assisted with revenue management, pricing, and distribution strategies to independent hoteliers and small hotel groups such as Dorchester Collection, Small Luxury Hotels of the World, Rosewood Hotels & Resorts, Morgans Hotel Group, and Viceroy Hotels and Resorts.

She spent 17 years in total with The Ritz-Carlton Hotel Company and Marriott International, holding several senior Revenue Management positions at the Regional, Area, and Property levels, including Vice President of Revenue Management, International, where she oversaw the yield strategies of 34 Ritz-Carlton and Bvlgari Hotels in Europe, the Middle East and Asia.

Connect with Monica on LinkedIn.

Headquartered in New York City, Loews Hotels owns and/or operates 27 hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards to delight guests with exciting, approachable, and local travel experiences.

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During his career, Vikram has delivered portfolio-wide audits, asset turnaround strategies, and other high-level consulting services to real estate investment funds and property management groups across the globe. His strategies have helped power some of the biggest and most successful hotel equity turnaround deals in the last decade. Vikram is also a big supporter of small businesses and is passionate about giving small hoteliers access to world-class strategies to help them thrive.

Vikram authors the popular hospitality and travel marketing strategy blog at “Words of Vikram.com.” He has been quoted in publications such as the New York Times and Travel Weekly. 

Vikram is a frequently requested speaker at industry conferences. Former hosts include the US Department of Commerce, American Express Travel, American Hotel & Lodging Association, Arabian Travel Market, and Airbnb. He is a perennial favorite of audience members and clients everywhere because he communicates clearly, loves to answer questions, and emphasizes action-oriented strategies.

Connect with Vikram on Linkedin.

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Before joining Expedia Group, Chris was a Director of Revenue with Accor Hotels. Chris completed his bachelor’s degree in Hotel, Restaurant, and Institutional Management from The Pennsylvania State University. In addition, he holds a Certificate in Hotel Revenue Management from The School of Hotel Administration, Cornell University.

Connect with Chris Baniewicz on Linkedin.

Expedia Group, Inc. companies power travel for everyone, everywhere, through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. The Expedia Group family of brands includes Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

Expedia Group is a Founding Member at techtalk.travel

Also, find the first Editorial discussing Revenue Performance Principles for Independent Hotels

To all techtalk.travel editorials

Aviation Expert Gavin Eccles joins (once again) Co-Hosts Pedro Colaco (Great Hotels of the World & Guestcentric) and André Baljeu (techtalk.travel) to discuss the latest The Hotelier Pulse Report findings. They discuss what implications Gavin sees for hotel and travel markets and how the airline industry's performance will impact and shape thereof. How can hotels and airlines cohesively manage delays and cancellations? What would be your recommendations for an agile response that still delivers the best possible experience to travelers? 

If you prefer watching the video version, find it here, and on our YouTube Channel. 

Also, make sure to read the spotlight interview with Gavin, you can find it here.

Gavin Eccles has worked across the world to link Aviation and Tourism development and has been associated with airlines, hotels, airports, and tour operators. Previous roles included development in British Airways and consultancy projects for United Airlines, American Airlines, Qantas, and supporting the development of low-cost carriers to tourist destinations. In Portugal, Gavin has been the advisor to the Board of Visit Portugal on aviation development and working on numerous projects with ANA Airports Portugal on opening international air routes to the country. With hotels, Gavin has worked with numerous chains and has had secondment positions at TUI. Gavin has been awarded a Master of Philosophy from the University of Surrey and an Honours Degree in Management from Sheffield Hallam University.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Revenue Marketing Automation (RMA) - What does it mean? What is the gap between Marketing & Revenue Management teams in hotels about? How can we bridge the gap between Marketing and Revenue Teams? How does this change the landscape for Marketing & Revenue teams? What are the benefits?

That’s discussed in this 1st COLLECTIVE #RevMarketingAutomation session, which was streamed live on Linkedin & Youtube on 12th July 2022.

Erik Muñoz (Userguest), Amanda Du (Penta Hotels), and Deniel Frey (H-Hotels.com & HSMA Deutschland) joined host Lea Jordan (techtalk.travel) to discuss and share their insights.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience, here.

Userguest is a Member of techtalk.travel.

The COLLECTIVE sessions are co-hosted by techtalk.travel and our members. The hotel industry's open sessions for all industry stakeholders facilitating exchange, relationship-building, and knowledge transfer, inviting the community to actively take part by adding their questions and views, too.

About COLLECTIVE #RevMarketingAutomation, co-hosted with Userguest

About COLLECTIVE #HotelierPULSE, co-hosted with Guestcentric and Great Hotels of the World

About COLLECTIVE #MICEBEAT, co-hosted with Great Hotels of the World

To all COLLECTIVE sessions Video l Podcast

Sascha Dalig, Regional Director Central Europe at Wyndham Hotels & Resorts, joins Co-Hosts Pedro Colaco (Great Hotels of the World & Guestcentric) and André Baljeu (techtalk.travel) to discuss the latest The Hotelier Pulse Report findings. Sascha shares insights on his involvement in the renewal of the German apprenticeship, what trends he sees in terms of direct vs. 3rd party distribution, and the friction between guest expectations being back to normal while hotels are still facing restrictions.

If you prefer watching the video version, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

Also, read this Spotlight Interview with Sascha Dalig.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Hoteliere Alicja Likus from Hotel Warszawa in Warsaw and the Likus Hotel & Restaurants Group in Poland, joined this session to share her insights and experiences and to discuss the status of the hotel industry markets across Poland and Eastern Europe during the current conflict situation. 

Alicja Likus is Co-Owner of Likus Hotels and Restaurants group owning and running 7 luxury hotels in various cities in Poland. Focused on personalisation and innovation in hospitality.

If you prefer watching the video version, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

MICE Revenue Management ist in aller Munde. Doch anders als im Rooms Revenue Management, wagen sich die wenigsten an dieses komplexe Thema. Ein dynamisches Umfeld, noch begrenzte Kapazitäten, erhöhter zeitlicher Aufwand und das alles bei einem erheblichen Fachkräftemangel.

Darüber diskutieren HSMA Expertenkreis Mitglieder Sandra Gerland (Penta Hotels) und Gerhard Wasem (MICE Rate) mit HSMA Fachvorständin MICE & Sales Alexandra Weber (Lindner Hotels & Resorts und me and all hotels).

The HSMA Happy Hour [In German] - that’s the new podcast series that we are co-hosting together with our friends from HSMA Germany - the hotel association with more than 1.500 members from the German-speaking hotel market.

HSMA will use this format to regularly discuss current trends and developments in the hotel industry, and share exclusive insights and knowledge from their various expert circles and best practices from their members.

Visit hsma.de for more information.

RELATED CONTENT - discussing trends and developments in the Meetings & Events Industry

EXPLORE FURTHER.