techtalk.travel

Vikram Singh, Digital Marketing & Revenue Optimization Specialist, and Chris Baniewicz, Senior Manager, Revenue Performance Solutions at Expedia Group, join André Baljeu to discuss the principles of Revenue Management for hotels and accommodation providers. 

Tune in to understand the basic principles of hotel revenue management: Forecasting, Market Segmentation, Pricing & Distribution. Vikram and Chris share practical tips on where and how to start: How can hotels apply these revenue performance principles to grow market share and profitability in their daily business.

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During his career, Vikram has delivered portfolio-wide audits, asset turnaround strategies, and other high-level consulting services to real estate investment funds and property management groups across the globe. His strategies have helped power some of the biggest and most successful hotel equity turnaround deals in the last decade. Vikram is also a big supporter of small businesses and is passionate about giving small hoteliers access to world-class strategies to help them thrive.

Vikram authors the popular hospitality and travel marketing strategy blog at “Words of Vikram.com.” He has been quoted in publications such as the New York Times and Travel Weekly. 

Vikram is a frequently requested speaker at industry conferences. Former hosts include the US Department of Commerce, American Express Travel, American Hotel & Lodging Association, Arabian Travel Market, and Airbnb. He is a perennial favorite of audience members and clients everywhere because he communicates clearly, loves to answer questions, and emphasizes action-oriented strategies.

Connect with Vikram on Linkedin.

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Before joining Expedia Group, Chris was a Director of Revenue with Accor Hotels. Chris completed his bachelor’s degree in Hotel, Restaurant, and Institutional Management from The Pennsylvania State University. In addition, he holds a Certificate in Hotel Revenue Management from The School of Hotel Administration, Cornell University.

Connect with Chris on Linkedin.

Expedia Group, Inc. companies power travel for everyone, everywhere, through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. The Expedia Group family of brands includes Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

Expedia Group is a Founding Member at techtalk.travel

Also find these supporting editorial elements about Adopting Revenue Performance Principles

Mario Candeias, Managing Director at Espinas Hotel Group in Tehran, Iran, Co-Hosts Pedro Colaco from Great Hotels of the World and Guestcentric, and Andre Baljeu from techtalk.travel discuss the key findings of the recent The Hotelier PULSE Report and its implications for the hospitality and travel markets. This session was streamed live on Linkedin and Youtube on 28th April  2022.

Mario Candeias shares insights on how he sees the key findings of the latest Hotelier PULSE Report reflect in Tehran's and the Middle Eastern hotel market. He speaks about their Commercial Strategies, what is to consider when operating hotels in the Iranian market, what he is anticipating in terms of consumer demands, answers audience questions and more.

If you prefer watching the video version, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Marion Gösweiner, Global Sales Manager Meeting Industry at Vienna House and Joost Doevendans, Head of Sales at Proposales join co-hosts Rita Machado from Great Hotels of the World and our Lea Jordan to share their insights, and to discuss with the techtalk.travel community.

The Collective #MICEBEAT sessions are informal live think tanks focusing on the Meetings & Events industry’s future. Taking stock of where we as an industry are, where we need to go, and how we will get there, co-hosted by Rita Machado, Vice President Sales and Marketing at Great Hotels of the World, and Lea Jordan, Co-Founder at techtalk.travel. Providing a platform for the hospitality industry to exchange knowledge, pollinate ideas and connect.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

Read more about the COLLECTIVE #MICEBEAT live sessions here, and make sure to join the upcoming ones too.

You might also find interesting:

Tune in to this podcast episode [in GERMAN] discussing leadership in hospitality. 

Sarah Dönnebrink, Director Employer Branding & Recruiting at Motel One GmbH, and chair of the HSMA HR & Employer Branding expert circle, Marie-Therese Heep, FUTURE Coach, Trainer and Consultant, and Marc Stickdorn from Upstalsboom Hotel Varel share their know-how and insights.

The HSMA Happy Hour [In German] - that’s the new podcast series that we are co-hosting together with our friends from HSMA Germany - the hotel association with more than 1.500 members from the German-speaking hotel market.

HSMA will use this format to regularly discuss current trends and developments in the hotel industry, and share exclusive insights and knowledge from their various expert circles and best practices from their members.

Visit hsma.de for more information.

EXPLORE FURTHER.

Maurizio Bonivento, Area Managing Director at Highgate Hotels (THE ROW NYC Hotel and THE MICHELANGELO HOTEL), Co-Hosts Pedro Colaco from Great Hotels of the World and Guestcentric, and Andre Baljeu from techtalk.travel discuss the key findings of the recent The Hotelier PULSE Report and its implications for the hospitality and travel markets. This session was streamed live on Linkedin and Youtube on 31st March  2022.

Maurizio Bonivento shares what implications he sees for commercial strategies for hotels, how he and his teams have re-evaluated and adjusted their Sales & Marketing strategies, and what changes in consumer demands he is anticipating, and more.

If you prefer watching the video version, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Monika Sledz, Group Director of Sales at Falkensteiner Hotels & Residences, Co-Hosts Pedro Colaco from Great Hotels of the World and Guestcentric, and Andre Baljeu from techtalk.travel discuss the key findings of the recent The Hotelier PULSE Report and its implications for the hospitality and travel markets. This session was streamed live on Linkedin and Youtube on 24th February 2022.

Monika Sledz shares insights on how Falkensteiner Hotels & Residences re-evaluated their Leisure and Corporate Sales strategy. How she sees the key findings of the latest Hotelier PULSE Report reflect in the various markets they're operating in, what she is anticipating in terms of consumer demands, how they leveraged partnerships and collaborations, and more.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.

Automated Personalization, Insights on Artificial Intelligence (AI) and Machine Learning (ML) in Hospitality - How can AI and ML drive innovation in the hotel industry? - How can AI and ML assist in personalization in the hotel industry? What can usage and examples look like? What are the key challenges?

Michaela Papenhoff (h2c GmbH), Daniela Hupfeld (Pierre & Vacances), Daniel Frey (H-Hotels.com)- both also members of the Revenue Management Advisory Board at HSMA Germany, and Christin Haensel (h2c GmbH) join host André Baljeu (techtalk.travel) to discuss the findings and implications of h2c's recent Global Automated Personalisation Study, and how artificial intelligence, machine learning and automation drives innovation in the hotel industry.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The COLLECTIVE sessions are co-hosted by techtalk.travel and our members. The hotel industry's open sessions for all industry stakeholders facilitating exchange, relationship-building, and knowledge transfer, inviting the community to actively take part by adding their questions and views, too.

About COLLECTIVE #HotelierPULSE, co-hosted with Guestcentric and Great Hotels of the World

About COLLECTIVE #MICEBEAT, co-hosted with Great Hotels of the World

To all COLLECTIVE sessions Video l Podcast

Tune in to this podcast episode [in GERMAN] discussing the opportunities and challenges of automation in the hotel industry, focusing on hotel teams. 

HSMA Technology Expert Circle members Tobias Köhler, Chief Commercial Officer at Big Mama Hotels, and Florian Montag, Business Development Manager at apaleo, join Anna Heuer, Managing Director at HSMA Deutschland e.V to share their know-how and insights.

The HSMA Happy Hour [In German] - that’s the new podcast series that we are co-hosting together with our friends from HSMA Germany - the hotel association with more than 1.500 members from the German-speaking hotel market.

HSMA will use this format to regularly discuss current trends and developments in the hotel industry, and share exclusive insights and knowledge from their various expert circles and best practices from their members.

Visit hsma.de for more.

EXPLORE FURTHER.

'Our students, the young generation - they are the motor of innovation. They will drive that innovation that our industry needs.' - claims Regine von Stieglitz, President at Hotelschool The Hague

In this episode of the techtalk.travel industry interviews, André Baljeu sat down with Regine von Stieglitz to hear more about her background, what sets Hotelschool The Hague graduates apart, and why it is worth going for a career in hospitality, especially today, what the essential skill-set needed entails, what the hotel industry can do to attract and retain talent, and more.

Time-Stamps

00:56  - Regine’s Career Journey

03:03 - Leadership Learnings & Challenges throughout the pandemic

06:05 - Post-Pandemic Challenges for Higher Education Institutions

14:32 - What makes a successful Hospitality Career today? What sets Hotelschool The Hague Graduates apart?

21:50 - Why choose a Hospitality Career now?

25:12 - How can the hospitality industry attract and retain talent?

31:10 - The Sustainable Hospitality Challenge

39:12  - Hotelschool The Hague's Partnerships & Collaborations

43:18 - The HTH Research Centre

49:30 - Regine’s most memorable hotel experience

52:27 - Regine’s favourite restaurant experience

If you prefer watching the video-version of this conversation, find it here and on all main podcast platforms.

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Marriott l Sustainable Hospitality Challenge l AHIC Dubai l Accor l Rijks Restaurant l Anantara Hotels Thailand l HTH Research Centre

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Also, find these interviews with inspiring hospitality industry professionals and leaders:

Season 4

Interview episodes with Philip Ibrahim, General Manager at The Student Hotel Berlin; Grit Pauling, General Manager at The 25hours Hotel The Circle Cologne; Kevin King, COO at Shiji Group, Inès Blal, Managing Director & Exec. Dean at EHL Ecole Hôtelière de Lausanne, and Jan Frederik Valentin, Partner at HOWZAT ennea Group.

Season 3

Interview episodes with Pontus Berner and Lars Becker from berner+becker revenue management; Leif Jägerbrand and Alexander Erdström from Atomize; Thibault Gence and Florian Montag when with Hotelhero; Moritz Klussmann from Customer Alliance; Kristian Valk from Hotelchamp; John Burns; Connie Reams when with Beekeeper; Mark Fancourt & Cheyne Cole from TRAVHOTECH & Testbeds Vegas; Mike Ford from SiteMinder; and Adam Harris and Richard Castle from Cloudbeds.

Season 2

Interview episodes with Michael Curtis when with Airbnb; Yannis Moati from HotelsByDay; Sarah Fults from MGM Hotels & Resorts and when President at HEDNA; Erik Tengen from Oaky; Maarten Plesmann when with Revinate; Brendan May from HERA Hotel Res Bot; Ben Stephenson from Impala; Martin Stockburger from Concept Hotels; Ulrich Pillau and Martin Reichenbach from apaleo; Iris Steinmetz when with Snapshot; and Ricco de Blank from SHKP

Season 1

Interview episodes with Ullrich Kastner from Myhotelshop; Johannes Thomas when with Trivago; Robin Rossman from STR; Rajesh Vohra from Savora Hotels in UK; Steve Rubin from TRI Hospitality; Mike Keriakos from Curacity; Kurien Jacob from Highgate Ventures; Maximilian Waldmann when with Conichi; Wilhelm K. Weber from SHS Swiss Hospitality Solutions; and Erik Munoz when with Vertical Booking.

Pedro Ribeiro, Commercial Director at Dom Pedro Hotels & Golf Collection, Co-Hosts Pedro Colaco from Great Hotels of the World and Guestcentric, and Andre Baljeu from techtalk.travel discuss the key findings of the recent The Hotelier PULSE Report and its implication for the hospitality and travel markets. This session was streamed live on Linkedin and Youtube on 27th January 2022.

If you prefer watching the video version of this session, find it here. Find the original Linkedin Live Video, including all comments and questions from the audience here.

The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 

Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.

Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.

Also, find all past COLLECTIVE #hotelierPULSE sessions here.