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S01E06: Telecom Orchestration: Navigating the Integration of BSS, OSS, CRM and Network
Welcome to our next podcast installment where we delve into the world of telecom orchestration.
Today, we'll be discussing integration and orchestration between BSS, OSS, CRM, and network and how they codify into a telecom stack. Each function has their unique role and while contributing to the customer experience.
We'll explore the blurry line between CRM prospecting and the transition to customer as a telecom’s IT stack encompasses everything from customer information to installation, bundles, catalogs and network elements.
We'll also touch upon the crucial role that OSS plays in inventory management and how network integration is key to ensuring seamless operations.
So join us as we explore the complexities of telecom orchestration and how it impacts a carrier.
View all episodes
By KansysWelcome to our next podcast installment where we delve into the world of telecom orchestration.
Today, we'll be discussing integration and orchestration between BSS, OSS, CRM, and network and how they codify into a telecom stack. Each function has their unique role and while contributing to the customer experience.
We'll explore the blurry line between CRM prospecting and the transition to customer as a telecom’s IT stack encompasses everything from customer information to installation, bundles, catalogs and network elements.
We'll also touch upon the crucial role that OSS plays in inventory management and how network integration is key to ensuring seamless operations.
So join us as we explore the complexities of telecom orchestration and how it impacts a carrier.