Peter Schwartz — Salesforce's Chief Future Officer and innovator, author, and co-founder of the Global Business Network — joins us to discuss the future of customer experience and its resulting impact on transit agencies like BART, as well as what it means for government as a whole.

Peter Schwartz — Salesforce's Chief Future Officer and innovator, author, and co-founder of the Global Business Network — joins us to discuss the future of customer experience and its resulting impact on transit agencies like BART, as well as what it means for government as a whole.

Peter Schwartz — Salesforce's Chief Future Officer and innovator, author, and co-founder of the Global Business Network — joins us to discuss the future of customer experience and its resulting impact on transit agencies like BART, as well as what it means for government as a whole.

S01E13: How enterprise organizations will reach tomorrow's customer

Our Digital Nation is a Salesforce podcast, created to share stories about the many inspiring, cutting-edge projects happening right now across the public sector.Hear from industry experts, technology leaders, and folks on “the front lines” as they reflect on how they're leveraging technology to modernize government service. Download past episodes or subscribe to future episodes of Our Digital Nation for free.

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Our Digital Nation is a Salesforce podcast, created to share stories about the many inspiring, cutting-edge projects happening right now across the public sector. Hear from industry experts, technology leaders, and folks on “the front lines” as they reflect on how they're leveraging technology to modernize government service. Download past episodes or subscribe to future episodes of Our Digital Nation for free.

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S01E13: How enterprise organizations will reach tomorrow's customer

S01E13: How enterprise organizations will reach tomorrow's customer