Today, we'll be talking about customer segmentation and how it can help CS teams tailor their strategies, communication, and services to specific groups of customers. 
 
#customersuccess #segmentation

Today, we'll be talking about customer segmentation and how it can help CS teams tailor their strategies, communication, and services to specific groups of customers. #customersuccess #segmentation

S0304 - Why Customer Segmentation is important in Customer Success?

When I started my career in Customer Success, I used to get hundreds of questions around my role.
The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role.

Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast.

Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify

Music by LiQWYD. Licensed under Creative Commons.

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Management

When I started my career in Customer Success, I used to get hundreds of questions around my role. The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role. Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast. Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify Music by LiQWYD. Licensed under Creative Commons.

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S0304 - Why Customer Segmentation is important in Customer Success?

S0304 - Why Customer Segmentation is important in Customer Success?