2X eCommerce Podcast

S06 EP61: Digging Into Lifetime Value and Customer Acquisition Cost w/ Paul Orlando


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In today’s episode, Kunle is joined by Paul Orlando, Founder of Startups Unplugged,  a startup accelerator and incubator that helps companies generate more revenue and enables different communities to attract new businesses.


As a data-driven person, Paul Orlando strategizes according to data and numbers, and with that, he comes up with different approaches on how to get ideal closing customers. Paul learned the hard way that data is very important to measure growth in the business but that was not all.


In this episode, Kunle and Paul talk about Lifetime Value (LTV) and Customer Acquisition Costs (CAC). You will get to hear about the importance of knowing your business by looking into your lifetime value and customer acquisition cost. This is a great episode for entrepreneurs and founders who want to improve their growth metrics such as conversions, average order value, repeat customers, audience size, etc.


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SPONSORS:
This episode is brought to you by:


Klaviyo 

This episode is brought to you by Klaviyo – a growth marketing platform that powers over 25,000 online businesses. Direct-to-Consumer brands like ColourPop, Huckberry, and Custom Ink rely on Klaviyo.

Klaviyo helps you own customer experience and grow high-value customer relationships right from a shopper’s first impression through to each subsequent purchase, Klaviyo understands every single customer interaction and empowers brands to create more personalized marketing moments.

Find out more on klaviyo.com/2x.  


Rewind


This episode is brought to you by Rewind - the #1 Backup and Recovery App for Shopify and BigCommerce stores that powers over 80,000 online businesses.

Direct-to-Consumer brands like Gymshark and MVMT Watches rely on Rewind.

Cloud based ecommerce platforms like Shopify and BigCommerce do not have automatic backup features. Rewind protects your store against human error, misbehaving apps, or collaborators gone bad with Automatic backups!

For a free 30-day trial, Go to Rewind Backups, reach out to the Rewind team via chat or email and mention '2x ecommerce'


Gorgias


This episode is brought to you by Gorgias, the leading helpdesk for Shopify, Magento and BigCommerce merchants. 


Gorgias combines all your communication channels including email, SMS, social media, livechat, and phone, into one platform.

This saves your team hours per day & makes managing customer orders a breeze. It also integrates seamlessly with your existing tech stack, so you can access customer information and even edit, return, refund or create an order, right from your helpdesk.

Go to Gorgias.com and mention 2x ecommerce podcast for two months free.

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2X eCommerce PodcastBy Kunle Campbell

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