Scott Kerr sits down with Radha Arora, president and chief development officer at Rosewood Hotels & Resorts, to discuss what it means to be an ultra-luxury hotel today and why the brand's "Sense of Place" philosophy is more relevant to 'affluent explorers' in a post-pandemic world. Radha also talks about Rosewood's ambitious global growth strategy, the summer resurgence in business despite the air travel mess, the slow return of the business traveler, shifts in luxury hotel guest expectations, and its creative strategy to manage labor challenges.

Plus: Rosewood's transformation of New York's iconic Carlyle Hotel and launch of Carlyle & Co. membership clubs.

Featuring: Radha Arora, President and Chief Development Officer at Rosewood Hotels & Resorts (rosewoodhotels.com)

Host:

Scott Kerr, Founder & President of Silvertone Consulting

About The Luxury Item podcast:

The Luxury Item is a podcast on the business of luxury and the people and companies that are shaping the future of the luxury industry.

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