You work hard to keep the lights on, follow the formula and provide the best service. But what happens when you are faced with some customer adversity?  We discuss how to handle the situation and create a win-win outcome. Join us as we explore the crazy world of Franchises. 

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– Who Are We – 

We are two enthusiastic, business-minded individuals who have always relished lively discussions about franchises and running businesses.

Troy brings a keen eye for business continuity and efficiency to the podcast. His background in Agile business practices and flow ensures that efficiency remains a central focus, ultimately driving success.

Tom, on the other hand, is passionate about business and enjoys working directly with employees. His drive for daily business operations and hands-on involvement adds a dynamic element to our discussions.

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•Our channel is open and welcoming to people of all races, ages, genders, and orientations. We are glad you’re here.