In this episode of Implementing Best Practice in Business, Richard Pharro, CEO of APMG International is in conversation with Melanie Franklin, whose career making an impact in Change Management spans over two decades.

Melanie is the author of the Agile Change Management handbooks and Chief Examiner of the Agile Change Agent course and certification.  Her experience and knowledge in the agile and change domains is second to none and she talks Richard through a range of subjects including;

• Identifying your star performers
• The difference between the change and project management responsibilities
• How to get staff on board with a change - when they are fearful and leadership is way ahead of the curve
• When sponsors need to commit
• Building confidence with certification
• Handling change in an agile way
• What the roles and responsibilities are in managing a change initiative - who is responsible for welfare and outcomes
• What three things Melanie would have loved to have known at the beginning of her career

Discover Agile Change Agent training and certification -> https://apmg-international.com/product/agile-change-agent