So, what is Leadership exactly? John & Rachael lift the lid on Leadership and in doing so they also draw comparison with management. The terms are often used synonymously, yet we find out that the roles demand very different attitudes, disciplines, and behaviours.

In the Coaching Approach we catch up with Janet who is having a difficult time learning about the impact she is having on her team; transitioning from being the effective manager who was on top of everything, to a growing awareness of her reputation as a new leader.