Welcome back to another season of The Room Podcast! To kick off season 12, we are joined by Ryan Petersen, Founder and CEO of Flexport, the revolutionary digital freight forwarder transforming how goods move around the world. Launched in 2013, Flexport combines technology and logistics expertise to bring transparency and efficiency to the complex world of global trade, having grown to become the third-largest American company in the ocean freight industry.

In this episode, Ryan takes us through his entrepreneurial journey, from his early days running an e-commerce business importing Chinese motorcycles to identifying the massive inefficiencies in international shipping that led to Flexport's creation. We dive into fascinating topics like building a company that combines tech talent with logistics veterans, navigating highly regulated international markets, and leveraging AI to transform an industry that still largely runs on email attachments. Ryan also shares valuable insights on fundraising strategies, responding to tariff changes, and maintaining resilience through unprecedented global disruptions like the pandemic and shipping crises. Tune in for a master class in spotting industry-wide inefficiencies and building a venture-scale business that's reshaping global trade.

(00:00) Introduction
(04:17) Where did Ryan grow up and how did that shape his view of the world?
(06:08) Did Ryan always think he would become a founder?
(07:30) What was Ryan's experience prior to Flexport, after Berkeley and Columbia?
(13:05) What was it like doing business in China in the early 2000s?
(16:447) How did Ryan go from observing inefficiencies to creating Flexport's first product?
(20:11) What's Ryan's advice on when founders should say no to customers?
(25:05) When did Ryan know to hire supply chain experts versus engineers?
(27:20) Who was the first person to invest in the Flexport vision?
(35:10) How did Flexport navigate the highly regulated logistics market early on?
(37:19) What key tech bets shaped Flexport's path in the early days?
(43:04) What's Ryan's view on AI in the logistics workforce?
(49:44) How is Ryan thinking about the shifts in the US tariff market?
(54:40) How has Ryan handled uncertainty as a founder through unprecedented times?
(58:26) Who is a woman who has had a profound impact on Ryan and his career?

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Brought to you by Perkins Coie and Mercury.*
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust; Members FDIC.

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