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S1E19 - Customer Success in Tech
Episode Notes
What does someone in a Customer Success role do at a tech company?
Customer Success departments are on the rise, as tech companies look to take a more proactive approach to relationship and account management. Customer Success professionals are often the intermediary between sales and the customer, ensuring customer needs are continuously met by the company.
In this podcast, MBA alum Bobby Koch (MBA '20) speaks with a group of students about his role as a Customer Success Manager at Adobe, as well as other topics including:
The episode is hosted by Justyn Makarewycz, Associate Director of Employer Relations at the GCMC (https://www.linkedin.com/in/justyndm/). To connect with the GCMC, email us at [email protected] to schedule an appointment. Thank you for listening!
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By Zicklin GCMC
5
66 ratings
Episode Notes
What does someone in a Customer Success role do at a tech company?
Customer Success departments are on the rise, as tech companies look to take a more proactive approach to relationship and account management. Customer Success professionals are often the intermediary between sales and the customer, ensuring customer needs are continuously met by the company.
In this podcast, MBA alum Bobby Koch (MBA '20) speaks with a group of students about his role as a Customer Success Manager at Adobe, as well as other topics including:
The episode is hosted by Justyn Makarewycz, Associate Director of Employer Relations at the GCMC (https://www.linkedin.com/in/justyndm/). To connect with the GCMC, email us at [email protected] to schedule an appointment. Thank you for listening!