Amazon, Spotify, the Apple App Store and, of course, Uber are all great examples of platform ecosystems. They’ve transformed the way some pretty traditional industries operate and that’s definitely something that can be said for our guest today, Skhona Khumalo. 

With his app, Kwela, he's creating more visibility and accessibility to South Africa’s informal public transport system that is used by the majority of commuters in the country. It might sound like just another Citymapper but the challenges are far greater where this mode of public transport has been operating as a closed system, raising problems around safety, security, general efficiency and usability. Kwela is taking these challenges on in a way that has required building a robust ecosystem. We talk to Skhona about where they started, how they’re overcoming their biggest hurdles and what the future of Kwela looks like.