My guest today is Melinda Holmes, Melinda is a Customer Experience Consultant.  For over 20 years, she worked in customer service with hands-on experience helping small and large businesses implement a personable customer service team as a consultant and employee. She has seen it all.  Melinda has a special love for entrepreneurs and teaches the importance and direct financial impact a great customer experience has on any type of business.

As a coach and a speaker, Melinda is very personable and animated. She loves storytelling as a method to demonstrate the reality of her topics. Melinda researches beforehand and makes sure that she tailors my topics to what the audience is interested in learning more about. Melinda speaks from hands-on experience and can relate to similar experiences and challenges that any audience has faced. 

Contact Melinda: 

https://www.abovethelead.com/thesecretgoldmine  - Discovery Session

https://www.abovethelead.com/checklist

[email protected]

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