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There’s a moment that happens in feedback conversations all the time. Someone asks a question or tries to explain their perspective, and the response is, “You’re being defensive.” The label lands, and the door closes. What could have been dialogue turns into shutdown.
This conversation slows that moment down. I walk through the difference between actual defensiveness and healthy self-defense. Interrupting, justifying, listening just to reload your rebuttal. Those behaviors protect your ego. Clarifying questions, asking for examples, reflecting back what you heard, and taking a breath before responding. Those behaviors protect the integrity of the conversation. When we name behaviors instead of throwing labels, we keep accountability in the room without shaming someone out of it.
If you lead people, parent, coach, or simply care about getting better at hard conversations, this one asks you to look at your own patterns too. Do you rush to explain your intent? Do you avoid defending your perspective altogether? You don’t get to build trust if people feel silenced for speaking, and you don’t get to grow if every response is treated like rebellion. There’s a difference. Let’s get better at seeing it.
By Dr. Jen Fry5
44 ratings
There’s a moment that happens in feedback conversations all the time. Someone asks a question or tries to explain their perspective, and the response is, “You’re being defensive.” The label lands, and the door closes. What could have been dialogue turns into shutdown.
This conversation slows that moment down. I walk through the difference between actual defensiveness and healthy self-defense. Interrupting, justifying, listening just to reload your rebuttal. Those behaviors protect your ego. Clarifying questions, asking for examples, reflecting back what you heard, and taking a breath before responding. Those behaviors protect the integrity of the conversation. When we name behaviors instead of throwing labels, we keep accountability in the room without shaming someone out of it.
If you lead people, parent, coach, or simply care about getting better at hard conversations, this one asks you to look at your own patterns too. Do you rush to explain your intent? Do you avoid defending your perspective altogether? You don’t get to build trust if people feel silenced for speaking, and you don’t get to grow if every response is treated like rebellion. There’s a difference. Let’s get better at seeing it.