In episode 14 of season 2 we were fortunate enough to meet someone, who’s pretty much done it all. Former president of the HSMA, recently elected regional DEHOGA president, owner of the Hotel Friends group and never shy of an opinion – Haakon Herbst truly has seen and done it all. In this German episode this hotel veteran talks to us about what it’s like to have to close down a hotel in times of Covid-19 and tells us why change generally speaking is never bad.