: If you are looking for a true role-model in hospitality, Caroline von Kretschmann, Managing Director at Hotel Europäischer Hof Heidelberg, ranks as high as they come. With 1000 and 1 stories to tell, Caroline stood at the forefront of the German hoteliers and hospitality during the pandemic, speaking on behalf of the industry with politicians, national and international TV-stations. As if all that wasn’t impressive enough, she runs a forth-generation 5-star superior hotel, is a member of various unions and still manages to have lunch with both her parents every day at 1 pm, sharp! How do you not admire this woman and everything she does?!

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